Inglés

Telephone: Connecting
Michelle: Hello, you've reached the marketing department. How can I help?
Male: Yes can I speak to Rosalind Wilson, please?
Michelle: Who’s calling please? Male: It’sRichard Davies here
Michelle: Certainly.  Please hold and I’ll put you through.
Male: Thank you.  
Michelle: Hello, marketing.  How can I help?
Male: Could I speak to Jason Roberts please?Michelle: Certainly. Who shall I say is calling?
Male: My name’s Mike Andrews.
Michelle: Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you ... OK - I’ll puthim through. Hang on a moment, I’m just putting you through.
Messages
Claire: Hello, finance department
Female: Hello, can I speak to Adrian Hopwood, please?
Claire: I’m afraid he’s in a meetingat the moment. Can I help?
Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting? Claire: In about an hour. Can you call back later?
Female: Okay, I’ll do that.Claire: Or can I take a message?
Female: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back.
Claire: Can Itake your number, please?
Female: Yes, it’s 5556872. Claire:5556872.  Okay, I’ll make sure he gets the message. Female: Thanks very much for your help, bye!
Claire: Goodbye!

Wrong Number
Male:| Hello, this is the press office. |
Michelle: | Rachel Allsop please. |
Male: | I’m sorry, You must have the wrong number. There’s no-one of that name here. |
Michelle: | Oh. Can I check thenumber I’ve got…. is that not  5568790? |
Male: | No, it’s 5558790. |
Michelle: | Oh sorry about that.  I must have dialled the wrong number. |
Male: | No problem!  Bye! |
|
Male: | Hello,press office, can I help you? |
Ruth: | Hello. Paul Richards, please. |
Male: | I’m sorry, you’ve got the wrong number, but he does work here.  I’ll try and put you through.  In future his direct...