Jajaja
Receptionist: Good morning! Welcome to the Transnational Hotel. What can I do for you?
Customer: Good morning! My name is Tom Sanders. I have a reservation for asingle room for three nights.
Receptionist: Alright, Mr. Sanders. Let me pull up your reservation. I can’t seem to find a record of your booking. Did you book the room directly through us, or did youuse a hotel reservation service or a travel agent?
Customer: I booked it directly through you. I’ve already also paid a deposit on the first night. I have a reservation number if that helps.Receptionist: Yes. Sure. Can I see that, please? Thank you.
Oh, I see. Maybe there was a glitch with the booking system.
Well, we don’t have any more single rooms available, with the exception of oneadjoined room.
But, you would then he right next door to a family with children, which might get noisy but that`s are not a problem.
I can upgrade you to one of our business suites.
They all come withJacuzzis!
Customer: Oh! That sounds nice.
But how much more is that going to cost?
Receptionist: That would of course be at no extra charge to you.
Customer: Oh, thank you.
Receptionist:My pleasure.
Customer: What about the wireless internet?
Receptionist: Oh. It’s really easy.
This is your access code and instructions on how to use it.
If you have any problems, feel free tocall the front desk.
And this is a list of all the hotel amenities, like the gym and the indoor pool.
Customer: Ah. Thank you very much.
Receptionist: You’re welcome.
Has the valet alreadytaken your car or will you be needing a parking pass?
Customer: Oh. I don’t have a car.
I took a taxi from the airport.
Receptionist: Alright.
Could I have some from of id please?
And could youjust fill out this registration form?
Customer: Sure. Here’s my driver’s license.
Receptionist: Thank you.
Oh, you’re from San Francisco.
Customer: Yes.
I did, thank you.
The flight was...
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