Knowledge Management Assessment Tool

Knowledge Management Assessment Tool

The tool is divided into five sections: the KM process; leadership; culture; technology; and measurement. The following is a subset of the items andinformation in the KMAT, with a simplified scoring system.

Directions: Read the statements below and evaluate your association’s performance. The scale is as follows:

1 = no, 2 = poor, 3 = fair, 4 = good,and 5 = excellent


I. The Knowledge Management Process


P1. Knowledge Gaps are systematically identified and well-defined processes are used to close them.
__ 1      __ 2       __ 3      __4      __ 5

P2. A sophisticated and ethical intelligence gathering mechanism has been developed.
__ 1      __ 2       __ 3      __ 4      __ 5

P3. All staff and volunteers of the associationare involved in looking for ideas in traditional and non-traditional places.
__ 1      __ 2       __ 3      __ 4      __ 5

P4. The association has formalized the process of transferring bestpractices, including documentation and lessons learned.
__ 1      __ 2       __ 3      __ 4      __ 5

P5. “Tacit” knowledge (what staff and volunteers know how to do, but cannot express) is valued andtransferred across the association.
__ 1      __ 2       __ 3      __ 4      __ 5
 
Total of items P1 through P5. _____
 

II. Leadership in Knowledge Management


L1. Managing organizationalknowledge is central to the association’s strategy.
__ 1      __ 2       __ 3      __ 4      __ 5
 
L2. The association understands the revenue-generating potential of its knowledge assets anddevelops strategies for marketing and selling them.
__ 1      __ 2       __ 3      __ 4      __ 5
 
L3. The association uses learning to support existing core competencies and create new ones.
__ 1     __ 2       __ 3      __ 4      __ 5



L4. Individuals are hired, evaluated and compensated for their contributions to the development of organizational knowledge.
__ 1      __ 2       __ 3...