Making Complaints

Making Complaints

|Formula |Example Finish |
|I'm sorry to have tosay this but |I think we need to take another approach. |
|I'm sorry to bother you, but|I think you need to refine this layout. |
|Maybe you forgot to |include his name and number.|
|I think you might have forgotten to |finish the report on time. |
|Excuseme if I'm out of line, but |your work has not been adequate lately. |
|There may have been a misunderstanding about|what I expected from you. |
|Don't get me wrong, but I think we should |concentrate on the Smithaccount for the moment. |


Making Complaints - Quiz


Principio del formulario
1. I'm sorry to have _____ but you need to find a job.
[pic]to say this
[pic]to tellthis
[pic]say this
2. I'm sorry _____, but this steak is not satisfactory.
[pic]to answer you
[pic]to bother you
[pic]to distract you
Final del formulario

Principio del formulario
3. _____to telephone Dan to invite him to the party.
[pic]Maybe forgetting
[pic]Maybe you forgot
[pic]Maybe forget
4. I think you _____ to bring our wine.
[pic]might forgotten
[pic]can't have forgotten[pic]might have forgotten
Principio del formulario
5. Excuse me if I'm _____, but you haven't proved your point.
[pic]out of touch
[pic]out of stand
[pic]out of line
6. There may have been...