Mapfre Dossier Script

Solutions for Individuals

They offer personalised solutions in the insurance, finance and services sectors.
As leaders in a high number of markets, Mapfre provides their private customers with products and services which ensure their tranquility and protect their assets.
MAPFRE operates in a number of insurance classes such as:
• Motor
• Home
• Health
• Life
• Retirement
• Accidents• Death
• Assistance
• Agriculture and livestock activities
They also offer, among others, Savings and Investment solutions or services for Senior Citizens (residences, teleasistance…).

Devoted to service
In Mapfre, they try to understand the needs of the consumers, and so, they work in order to fulfill these needs..
Their concept of customer includes their safety, prevention, protection oftheir property and their health, their savings and assurance needs personal and family circumstances. That is why they design specific products and advise the costumers on which one best suits their needs.
Their extensive commercial network around the world and their services by telephone and Internet allow them to be available whenever you need them.

Innovation
Mapfre’s commitment toimprove the quality of life of its customers has led them to maintain a strong commitment to innovation in their traditional solutions.
They are a dynamic company in creating new business lines and a pioneer company in innovative projects where the latest technologies are applied.
One example is the Y Generation campaign, developed in Spain. Its goal is to know the real behaviour of young people atthe wheel. For this a device connected via satellite is installed in the car in order to record the activity and use of the vehicle. This experience will adjust the premium to the driving habits of clients offering a bonus to good drivers and encouraging among the younger ones responsible use of the vehicle. Another example is that Mapfre is the first insurer to offer in Chile a Mandatory PersonalAccident Insurance through Internet which marks a milestone in the insurance policy management model in this market.
This commitment, together with the will to maximize synergies, allow Mapfre to be at the forefront of innovation in insurance and financial solutions.



Solutions for Professionals

Mapfre offers insurance and financial solutions adapted to meet the needs of professionals,self-employed and small companies, designed to guarantee their business activity and protect their assets:
• Accidents
• Health
• Life
• Retirement
• Motor
• Third Party Liability
• Agriculture and Farming
• Commercial Lines
They also offer, among others, Savings and Investment solutions or vehicle Renting.

Professional Commitment
Professionals and self-employed are one of the enginesof the economy of any country and are a priority for Mapfre.
Their goal is to provide them with products and services that will enable them to concentrate on their professional activity. Solutions to safeguard their security in case of accident and to ensure the economic stability of their family or medical insurance for professionals and their family are some of the main lines developed in thissegment.
Their network of offices around the world, Internet and Telephone Services allow them to be available when required.



Research
Mapfre is aware of the different needs of professionals and self-employed of any country, so they offer personalized solutions for them. They provide their professionals customers with pioneers products and services based on their experience andinvestment in both research and development.
Mapfre also offers training for professionals such as labour risks prevention courses.
This commitment together with the will to maximize synergies, allow Mapfre to be at the forefront of innovation insurance and solutions for professionals.

Solutions and Companies

Mapfre offers specific solutions designed to guarantee the business activity of both...