Mercadona 2009

MERCADONA ANNUAL REPORT 2009

CONTENTS

Introduction

Relevant details 2009 ................................6 Message from the President .................. 10 Management Committee ........................ 12 .



Mercadona: Our Model

Mercadona ............................................ 14 . 1. ‘The Boss’ .......................................... 22 2.The Employee .................................... 40 3. The Supplier ...................................... 50 . 4. Society ............................................... 64 5. Capital ............................................... 76 .

History

History of the Mercadona Project ............ 86

6

_Relevant Details

RELEVANT DETAILS 2009

‘THE BOSS’
Geographical presence:

THEEMPLOYEE
Stable employment:

46 15
provinces
1,210

4.3

62,000
67%

workers, all with permanent contracts

million households trust Mercadona daily

Autonomous Communities

Local supermarkets:

female employees

1,264

08

09

54 more stores than in 2008

74 20
openings closures

500

new permanent positions created

New Collective Labour Agreement and newEquality Plan:
Signed with representatives from the UGT (General Employees Union), the CCOO (Workers’ Commissions) and the SI (Independent Syndicate). It went into effect on 1 January and will last four years

Market share:

12.8%
market share

Professional development:
*12,663,000 m2
*Total shopping surface area of organized distribution in Spain

793

employees promotedShopping Cart Menu:
Satisfying the grocery needs of our ‘Bosses’ with a Total Shopping cart of the highest quality and with the lowest prices on the market

10%
cheaper in 2009 million euros in savings for ‘The Boss’

Remuneration policy:

1,500

million euros in performance-related bonuses disbursed among employees

200

Mercadona Annual Report 2009

Relevant Details_

7THE SUPPLIER
Training:

More than 100

25

training courses

1.4

integrated suppliers Suppliers

Hacendado, Bosque Verde, Deliplus and Compy brands

million hours

trade and service Suppliers

More than 2,000 More than 8,500
contributing SMEs

38 609
Working mothers

million euros’ investment

euros average investment in training per person

Work and Family-LifeCompatibility:

million euros invested by integrated suppliers to distribute their production activities throughout Spain

500

More than

jobs created by the integrated suppliers

1,100
66

enjoyed a one-month maternity leave extension in 2009. The percentage of working women who decided to become mothers was 9.4%, which was 5% higher than the Spanish average

3,927

6914,200

65

million euros in purchases from national suppliers, both commercial and service, representing over 90% of the company’s purchases. Equivalent to over 1.4% of the Spanish GDP

07

08

09

Average payment time to suppliers

In general, uninterrupted morning or afternoon schedules and stores closed on Sundays and holidays

8 4

active logistics blocks

logisticsblocks in planning stage/ under construction: Villadangos del Páramo (León), Guadix (Granada), Pla-Za (Zaragoza) and Abrera (Barcelona)

Mercadona Annual Report 2009

8

_Relevant Details

RELEVANT DETAILS 2009

SOCIETY

Social productivity:
Commitment to the efficient use of natural resources, contributing to the development of the areas where the company operatesContribution to the Spanish GDP:

2,662
million euros

CSR: Spain’s highest-ranked company by the Reputation Institute in New York
Dialogue and cooperation with the company: active participation in Merchant Associations and Business Federations

Joint generation of wealth and employment by Mercadona & integrated suppliers

Environmental investment:

A combined workforce of

1,100 1,600...