Nortel Telephone Features User Guide

Telephone Features User Guide

BCM 5.0 Business Communications Manager
Document Status: Standard Document Version: 01.02 Document Number: NN40170-101 Date: August 2009

Copyright © Nortel Networks 2009, All rights reserved
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believedto be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

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Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT areregistered trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners. Sourced in Canada

Telephone button icons
Use this guide as a quick reference for accessing the features of your telephone. More application-specific feature information is available in the following documents: • CallPilot Telephone Administration Guide forVoicemail features • Contact Center Telephone Administration Guide for Call Center features • System-wide Call Appearance (SWCA) Feature Card for SWCA features • Hospitality Feature Card for Hospitality features • Meet-Me Conferencing User Guide for instructions on using the Meet-Me Conferencing feature • Find Me/Follow Me User Guide for instructions on using the Find Me/Follow Me feature Yoursystem administrator can inform you if any of these features are not available on your telephone. To access the features of your telephone, you will need to use the Feature button. Some models of phone include a Feature button, while other models use a different label. On digital phones, the Feature button is labelled as the Services key or by a small globe icon. Other telephone models have differenticons, or they show the word Feature above a display key. Refer to the user guide for the specific telephone model for more information. This book uses FEATURE to indicate pressing the Feature key is required before entering a feature code. The table below shows which buttons to use on the different types of Nortel telephones. Refer to each user card for specific details about each type oftelephone. Button Function Feature Hold Release On- or Off-hook Digital and analog telephones , , , IP telephones Display key

, Telephones with line buttons: Press the active line button or Intercom key, and lift handset. Telephones with no buttons: Lift handset. When using a headset on a T7316E phone or on an IP phone, press the Headset button to answer a call. On models that do not have a Headsetbutton, connect the headset and answer a call by taking the phone offhook. To answer a call using the handsfree feature, press the Handsfree key to transfer a call from the handset/headset to the telephone speaker.

Answer call

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Soft Keys

Telephones with displays have softkeys located directly under the display. The softkey labels are be shown in the telephone display. The Softkeylabels and functions change depending on the telephone model and, the operation being performed.

Symbols used in this guide: This guide uses the following labels to indicate each type of configuration button: • FEATURE indicates pressing the Feature key • HOLD indicates pressing the Hold key (or equivalent) • RLS indicates pressing the Release key (or equivalent) The following symbols are usedto indicate different types of phones. Within the text, the symbols indicate features that are not supported, or that require different actions than the standard digital phones: * indicates 7000 and 7100 Digital phones and the IP Phones Note: If your telephone does not have access to all the features listed in this guide, then either your telephone does not support the feature, or the feature...