Requerimientos Para Auditorias Del Sistema De Gestion De Calidad Iso 9001:2008

M a n a g e m e n t S y s t e m s Tr a i n i n g
Practical Guide to Becoming a

MANAGEMENT SYSTEMS TRAINING

Management Systems Auditor

EFFECTIVE AUDITORS IMPROVE
BUSINESS EFFICIENCY
Like financial auditing, management systems auditing is a
skill, and has professional qualifications or certifications.
These formal qualifications have been developed to assist in
establishingcredibility and career paths.
Taking the time to get “certified” not only benefits you and
your career opportunities, but also benefits your organization
by helping you to more effectively assist in identifying
and implementing continuous improvement initiatives.
Certified management systems auditors can improve
business efficiency.
Whether you are new to the industry, or already hold one
level ofcertification and want to know the next steps
available to you, this guide has been written to assist you in
making the right decisions and understanding the essential
requirements for management systems auditors.

WHAT ARE THE ADVANTAGES OF BECOMING
A “CERTIFIED AUDITOR”?

To ensure a specific and verified level of management
system auditing ability, auditors can become certified by anindependent professional body once they have fulfilled a
number of requirements. A major benefit of having
certified auditors within your organization is that their audit
findings carry more weight and credibility when reviewed by
not only others within your organization but also your
registrar. Fully trained and competent auditors also give
your organization a competitive edge, as they cancontribute
to improved business efficiency by identifying opportunities
for improvement.
Many countries have organizations that certify qualified
management system auditors. In the USA it is the Registrar
Accreditation Board (RAB). The RAB is also responsible
for accrediting registrars and training providers such as
BSI Management Systems.

Each auditor certification body has slightlydifferent
requirements to certify internal and lead auditors, but
the certification requirements are based on Clause 7 of
ISO 19011:2002 and include the following areas:
❑ Education
❑ Relevant work experience
❑ Training
❑ Audit experience
❑ Appropriate personal attributes

GENERAL AUDITOR SKILLS AND REQUIREMENTS
FOR QMS AND/OR EMS AUDITORS
The suggested competencies for Management SystemAuditors are shown in the diagram below.

ENVIRONMENT

QUALITY
Quality
specific
knowledge
and skills

Education

Generic
knowledge
and skills

Work
experience

Auditor
training

Personal Attributes

From BS EN ISO 19011:2002

Environmental
specific
knowledge
and skills

Audit
experience

GLOSSARY OF AUDIT TERMS
❑ What is a management systems audit?
Accordingto ISO 9000:2000 Quality management
systems – Fundamentals and vocabulary, an audit is:
‘A systematic, independent, and documented process for
obtaining audit evidence and evaluating it objectively to
determine the extent to which audit criteria are fulfilled.’
Therefore a management system audit is an impartial
assessment of your processes to ensure that your
management system iseffectively achieving its stated
objectives and meeting the requirements of
ISO 9001:2000, ISO 14001 or other management system.
Formal management systems audits are planned and
conducted using the principles of ISO 19011:2002
Guidelines for quality and/or environmental management
systems auditing. This standard can help you streamline
your audit process and follow best practice as it contains
thefollowing:
1. An explanation of the principles of management
system auditing (Clause 4)
2. Guidance on the management of audit programs
(Clause 5)
3. Guidance on conducting internal or external audits
(Clause 6)
4. Advice on the competence and evaluation of auditors
(Clause 7)
ISO 19011:2002, ISO 14001, the ISO 9000:2000 series
and other management system standards are available to...