Techer

PROFILE SHEET

Caribbean and Latin America
(CALA)
OVERVIEW
The Caribbean and Latin America (CALA) are attractive outsourcing destinations for
companies looking for nearshore or offshoresolutions. With its large bilingual population,
productive labor force and strategic location, CALA is an ideal choice for contact center and
business processing outsourcing (BPO) services.
CALA offers askilled, customer-oriented workforce, neutral Spanish accent and a state-ofthe-art telecommunications infrastructure enhancing its attractiveness to the contact
center and BPO industries. Theregion’s time zone is equivalent to U.S. time zones and its
location offers convenience to travelers throughout North America.

Santa Domingo,
DOM (3)
San Salvador, SLV

Stream Global Services footprintin CALA consists of six service centers located within four
countries. Through the privatization and deregulation of telecommunication services, CALA
continues to attract international and domesticinvestment.

San Salvador, El Salvador
Stream El Salvador is a state-of-the art service center with abundant workstation space,
seven training rooms, and an on-site clinic for employees.
As thecapital of El Salvador, San Salvador has a 2.1 million city population where English is
mandatory in all the public schools. It offers many benefits such as a stable dollar-based
economy, sizeablebilingual workforce, outstanding business environment, a competitive
cost model, and a skilled and customer-oriented workforce with a neutral Spanish accent,
which is recognized around the world.
ElSalvador has four of the most advanced telecommunications networks in the region:
EMERGIA, ARCOS, MAYA1 and Red 1. These cables link EL Salvador directly to the United
States, Latin America and therest of the world and provide fast and reliable connectivity.
Footprint (square feet): 131,691
Total Capacity:

2,565

Language:

English, Spanish

Managua, Nicaragua
Stream Nicaragua...