Turismo Pw ·

Name : …………………………………………………………………………………… Date : ……………………………………………………………………………
PRACTICAL WORK Nª 1 (1st Year ) TECNICATURA EN TURISMO
1. Listen to the conversations and fill in the blanks.
CONVERSATION 1

Travel agent : Good morning. Can I help you?
Customer : Yes, I have to go to …………………………………… for a few days on 2 March.
Travel agent : On 2 March. And when ………………… you …………………………… to…………………………… ………………………?
Customer : Returning ………………… ……………… ………………………………
Travel agent : Is it just for yourself?
Customer : Yes, it is.
Travel agent : Do you need accommodation, too?
Customer : Yes, please. I’d like a ……………………… …………………………… the …………………………… of the ……………………
Travel agent : And do you want to fly ……………………………… ……………………… or ………………………………?
Customer : Can you give me prices for both,please?
Travel agent : Yes, of course. Well, let’s just have a look at the computer...

CONVERSATION 2

Travel agent : Hello, How can I help you?
Customer : Hello, We’d like to ………………………………… a flight to ………………………………………, please?
Travel agent : Yes, of course. Whereabouts in ………………………………………?
Customer : Sydney, please
Travel agent : Sydney, Australia. And ……………………… ……………….. you ……………………… togo?
Customer : In the …………………………… ……………………… of November
Travel agent : And how long do you ……………………………… to go for?
Customer : For ………………………… ………………………………
Travel agent : Is it for two people?
Customer : Yes, please. Myself and my …………………………………………..
Travel agent : And do you …………………………… accommodation?
Customer 2 : No, …………………………………. …………………………. . Our son and his wife live out there.Travel agent : Oh, I see. Now do you want to fly direct or ……………………… you …………………………… to stop over
somewhere on the way?
Customer 2 : Oh, er, …………………………… ………………………………… is the ………………………………….?
Travel agent : It’s about ………… hours. So a lot of people …………………………… over in Singapore, Banglock, or
Hong Kong.
Customer 2 : Oh, I see. Well can you give……………………… ……………………………….. for a direct flight and with a
stopover in Singapore, please?
Travel agent : Yes, Ok. Let’s ………………………… Sydney ……………………. ………………………… . Now ..

CONVERSATION 3

Travel agent : Hi, Can I help you?
Customer : Yes, we’d like to …………………………………… a …………………………… to………………………………………, please.
Travel agent : I see. ……………………… …………………………… do you want to go for?
Customer :……………………… want to ……………………………… about ……………………………… …………………………… ……………………
Travel agent : And …………………………… do …………………… want to …………………………………………?
Customer : ……………………… ……………………………………………
Travel agent : Next weekend?. And How ……………………………… you like to ………………………………?


Customer : We’d like to ……………………………… by ………………………… or by …………………………………
Customer 2 : Oh, come on, Kelly. Why ……………………………… we ……………………… by…………………………………?
Customer : Look! You know. I don’t …………………………… flying. We talked about all this …………………………………… .
Customer 3 : But the coach takes so long.
Customer : Yes, but it’s ……………………………… and we can …………………………… things on the way. No train or
coach, please.
Travel agent : How many …………………………… ……………… it for?
Customer : Three.
Travel agent : All adults?
Customer 2 : Well, we are,but Kelly isn’t.
Customer : Oh, very ……………………………… . Yes, all adults.
Travel agent : And do you need accommodation?
Customer : Yes, …………………… …………………………………, but not …………………… …………………………………
Travel agent : Ok, well we ………………………………………… got a lot for ………………………… ……………………………………, but I
can have a look for you. Just a …………………………………… and I’ll ..

2. Listen. Tick ( ) theplaces the customers want to book?

Portugal (……)
Singapore (……)
Italy (……)
The USA (……)
Sydney (……)
Moscow (……)
Brazil (……)
South Africa (……)

3. Listen again and complete the chart.

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