Checking Guests In And Out

Checking Guests In and Out
Check In
Front Desk Receptionist
* What name is the reservation under?
* How long will you be staying?
* Are you planning on checking out tomorrow?
* I'mafraid you can't check in until after 4:00 pm.
* What type of vehicle are you driving?
* Do you know the license plate number of your vehicle?
* Complimentary breakfast is served in thelobby between 8 and 10 am.
* I'll give you two room keys.
* The dining room is on the main floor at the end of the hall.
* The weight room and sauna are on the top floor.
* Just call thefront desk if you need any extra towels or pillows.
Guest
* We have a reservation under Jill McMann.
* Do you have any vacancies?
* Is the hotel booked, or can we get a room for tonight?* How do we get to our room from here?
* Is it okay to park out front?
* What time is the pool open until?
* What time is breakfast served at?
* Is it too early to check in?
*Can we get a wake-up call?
* When is check out time?

Receptionist: | Hi there. Are you checking out now? |
Guest: | Yes, sorry. I know we're a few minutes late. |
Receptionist: | That'sno problem. It's always really busy at check out time anyway. |
Guest: | Oh, really. The last hotel we stayed in charged us for a late check out. |
Receptionist: | The hotel isn't booked this week,so it's not a problem. How was everything? |
Guest: | The room was great. The beds were really comfortable, and we weren't expecting our own fridge. |
Receptionist: | I'm glad you liked it. |Guest: | The kids were disappointed that the pool wasn't open this morning, though. |
Receptionist: | I apologize for that. We can't get a cleaner in any earlier than 10 am. |
Guest: | Well we hada nice swim last night anyhow. |
Receptionist: | Will you be putting this on your credit card? |
Guest: | No. I'll pay cash. |
Receptionist: | OK. So the total comes to $123.67, including tax....