Documentacion

You probably use the internet to send emails, download music and films. Or look for information. But did you know that the internet is transforming the business world?

Electroniccommerce (e- commerce) is the buying and selling of products and services on the internet instead of using shops, phones, faxes, and letters. It creates opportunities for companies tosell more and to improve customer service. It also gives customers graters choice.
There are three main types of e-commerce. The first is BUSINESS TO CUSTOMER (B2C)- the customer buysgoods or services from a company on the internet. Many customers now buy books, music, or tickets on the internet. The second types of e-commerce is CUSTOMER TO CONSUMER (C2C)- peoplesell and buy directly on sites such as eBay. The third types is BUSINESS TO BUSINESS (B2B)- commerce between companies. They use the internet to order goods, get services, and managetheir business. It is fast and efficient.
In the past, the car manufacturers ford ordered thousands of parts from hundreds of different companies. They told the suppliers which partsthey wanted and the supplier sent a proposal to supply them. It was a long and expensive process. These days, ford uses special B2B electronic exchanges to order their parts and thenthe suppliers put in electronic bids for the job. This process is much quicker and cuts costs. Companies don´t need large Purchasing departments and suppliers have to cut their pricesto be competitive.
So which parts of the world are mont´s e-active? Europe is number one. The US comes second, thite Hong Kong is the biggest in Asia-Pacific, particularity ine.business services. In the fact, in 2006 Europe´s three major markets – the UK, Germany and France – carried out around 25% of their sales online. This figure is increasing from year to year.