Lean Thinkin

Lean Thinking
This helps us to identify and eliminate the non value adding and wasteful activities that go into delivering that product or service to that customer.
The five lean principles put thecustomer at the heart of everything that we do. Ensuring that the product or service we produce adds value for our customer.
1. Customer Value –
understand from the customers’ viewpoint whatis of value to them. This is about building a relationship around clear communication and shared understanding in a way that will allow you to deliver what it is that your customer needs.
2. ValueStream –
to be able to remove the waste from processes it is essential that all the activities, across all the areas, involved in delivering that product or service are understood.
3. CreateFlow –
in order to eliminate the waste, processes need to be changed and reorganised so that the product or service flows through all the value adding steps in the most effective and efficient waypossible.
4. Customer Pull –
by understanding the demand that customers put on your processes you can build your processes to meet that demand. Therefore, delivering what your customer needs, whenthey need it to the place that they need it.
5. Pursue Perfection –
the world you live in is constantly changing and therefore your processes need to continue to meet the changing requirementsand demands. Through building in proper review mechanisms you ensure that you deliver what your customer needs not only now but in the future.

The removal of waste is the cornerstone to successfullean implementation and provides the biggest opportunity for performance improvement. Lean often starts by working to improve individual process steps but the gains become more powerful as all thosesteps link together. This means the organisation is moving towards the ideal, that every action adds value for the customer. It is for this reason that lean is seen as a journey of sustained process...