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Páginas: 2 (401 palabras) Publicado: 26 de febrero de 2013
What makes an effective listener?



What makes an effective listener?

Effective Listeners:

1. Listen actively
* Itis very important for the receiver to understand that we are offering all our attention.
2. Take careful and completes notes.
* To have a fullunderstanding by the receiver to tell the sender wants to play ourselves.
3. Make frequent eye contact with the speaker (depending on the culture)
* Tounderstand that the issuer are actively listened. Be careful with the different cultures that in some frequent eye contact can mean authority, challenge.
4. Stay focusedon the speaker and the content.
* To keep the relationship firm for security.
5. Mentally paraphrase key points to maintain attention level and ensure compression.
* Weuse the reflection method to tell the receiver that effective communication and being understood.
6. Adjust listening style to the situation.
7. Give the speakernonverbal cues (such as nodding to show agreement or raising eyebrows to show surprise of skepticism)
* This helps show the person that we are listening.
8. Save questions or pointsof disagreement until an appropriate time.
* This can help the person to have more open communication.
9. Overlook stylistic differences and focus on thespeaker's message.
* This helps us to focus on the idea of the receiver.
10. Make distinctions between main point and supporting details.
* To find themain approach to reality again.
11. Look for opportunities to learn.
* Never enough time span that gives life to learn, the mind is free, use it....
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