What Makes A Great Manager
Páginas: 5 (1130 palabras)
Publicado: 8 de diciembre de 2012
What Makes a Great Manager
Examples for Discussion
|Great Manager Attributes |Examples of Manager Actions |
|Demonstrate honesty and integrity: |Find ways to visibly support thePledge, e.g., encourage Team Participation in Days of Caring. Discuss how |
|Assume responsibility for decisions. Deliver the tough messages with respect and good judgment.|ethics impact ongoing decisions. |
| |Take time toreview the Pledge with your team, discuss how it impacts you, and refer to it in team meetings |
| |and during the course of business. |
|Inspire others to high performance:|Set clear expectations for objectives and behaviors, including what success looks like and how it will be |
|Enable others to act. Create energy. Model perseverance and commitment to work through your |measured and hold staff to these. |
|day to day actions. Create a work environment where people supporteach other, take |Coach and provide feedback, especially positive feedback, on progress. |
|accountability for their work, and believe the better their performance, the more they will be |Make sure informal recognition and formal rewards are both aligned with results. Remember to reward those |
|recognized. |that are doing crucial but less glamorous work. |
| |Share your passion for the work with the team. Take time during staff meetings for discussions of what |
||motivates people about the work instead of just assuming it. |
| |Tie work to achieving our mission. |
|GreatManager Attributes |Examples of Manager Actions |
|Be known as a great communicator: |Make time for regular one-on-one time with each of your direct reports. Use this time for listeningand |
|Employees value information from their manager more than any other source. Keep your messages |coaching. |
|simple and reinforce on a regular basis. Listen often and well. Encourage employees to feel |Practice “Management by Walking Around” (and this can be done electronically) sothat you are aware of the |
|comfortable raising issues and concerns, to feel free to speak candidly. Walk the talk. |day to day rhythm of your team. |
| |Reward candor and “don’t shoot the messenger” of undesirable...
Examples for Discussion
|Great Manager Attributes |Examples of Manager Actions |
|Demonstrate honesty and integrity: |Find ways to visibly support thePledge, e.g., encourage Team Participation in Days of Caring. Discuss how |
|Assume responsibility for decisions. Deliver the tough messages with respect and good judgment.|ethics impact ongoing decisions. |
| |Take time toreview the Pledge with your team, discuss how it impacts you, and refer to it in team meetings |
| |and during the course of business. |
|Inspire others to high performance:|Set clear expectations for objectives and behaviors, including what success looks like and how it will be |
|Enable others to act. Create energy. Model perseverance and commitment to work through your |measured and hold staff to these. |
|day to day actions. Create a work environment where people supporteach other, take |Coach and provide feedback, especially positive feedback, on progress. |
|accountability for their work, and believe the better their performance, the more they will be |Make sure informal recognition and formal rewards are both aligned with results. Remember to reward those |
|recognized. |that are doing crucial but less glamorous work. |
| |Share your passion for the work with the team. Take time during staff meetings for discussions of what |
||motivates people about the work instead of just assuming it. |
| |Tie work to achieving our mission. |
|GreatManager Attributes |Examples of Manager Actions |
|Be known as a great communicator: |Make time for regular one-on-one time with each of your direct reports. Use this time for listeningand |
|Employees value information from their manager more than any other source. Keep your messages |coaching. |
|simple and reinforce on a regular basis. Listen often and well. Encourage employees to feel |Practice “Management by Walking Around” (and this can be done electronically) sothat you are aware of the |
|comfortable raising issues and concerns, to feel free to speak candidly. Walk the talk. |day to day rhythm of your team. |
| |Reward candor and “don’t shoot the messenger” of undesirable...
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