Cap:11 it essentials

A technician suspects that a hard drive is beginning to fail. Which two conditions would support this suspicion? (Choose two.)

The hard drive is making unusual noises.

The hard drive must bedefragmented often.

The hard drive has a gradual increase in the number of bad sectors.

The hard drive light is lit briefly during the boot process.

The hard drive light is lit brieflywhen programs are loaded.

2
Which three peripherals would be considered output devices? (Choose three.)

camera

display monitor

keyboard

microphone

projector

speaker


3
Atechnician makes a habit of wearing an antistatic wrist strap when working on computers and peripherals. Which component should be repaired without wearing an antistatic wrist strap?

hard drivesmemory

printers

NIC


4
Which type of hard drive cable connects drives in a daisy chain series and requires manual termination at each end of the daisy chain to prevent datacorruption?

PATA

SATA

SCSI

USB


5
While performing routine maintenance on a computer, a user is cleaning dust and debris from the PC using compressed air. How should the technician holdthe can of compressed air to avoid damaging the PC?

upside down to avoid blowing the dust upward

upright to avoid fluid leakage

inside the PC at close distance to the motherboardoutside the PC to avoid blowing dust outside the PC


6
Why should you use an antistatic mat when working on the internal components of a computer?

protect the technician against electrical shockreduce the chance of computer components being damaged by ESD

prevent the technician's tools from being damaged by ESD

protect computer components from AC voltage while working on thecomputer


7
A technician begins gathering data from a customer by asking open-ended questions. Which question is a proper open-ended question?

Were any recent updates performed?

Has anyone...