Edilia bautista acosta/maestría en tecnología educativa

Second Edition

Second Edition

Boca Raton London New York

CRC Press is an imprint of the Taylor & Francis Group, an informa business

AN AUERBACH BOOK

Auerbach Publications Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487‑2742 © 2008 by Taylor & Francis Group, LLC Auerbach is an imprint of Taylor & Francis Group, an Informa business No claim tooriginal U.S. Government works Printed in the United States of America on acid‑free paper 10 9 8 7 6 5 4 3 2 1 International Standard Book Number‑13: 978‑1‑4200‑6052‑2 (Hardcover) This book contains information obtained from authentic and highly regarded sources. Reprinted material is quoted with permission, and sources are indicated. A wide variety of references are listed. Reasonable effortshave been made to publish reliable data and information, but the author and the publisher cannot assume responsibility for the validity of all materials or for the conse‑ quences of their use. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafterinvented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www. copyright.com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC) 222 Rosewood Drive, Danvers, MA 01923, 978‑750‑8400.CCC is a not‑for‑profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Libraryof Congress Cataloging‑in‑Publication Data Kulpa, Margaret K. Interpreting the CMMI : a process improvement approach / Margaret K. Kulpa and Kent A. Johnson. ‑‑ 2nd ed. p. cm. Includes bibliographical references and index. ISBN 978‑1‑4200‑6052‑2 (alk. paper) 1. Capability maturity model (Computer software) 2. Computer software‑‑Development. I. Johnson, Kent A. II. Title. QA76.758.K85 2008005.1068’5‑‑dc22 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the Auerbach Web site at http://www.auerbach‑publications.com 2007041375

Contents
About the Authors .......................................................................................xvii

SeCtion i introduCtion 1
Introduction...........................................................................................3 What Is the CMMI®?...................................................................................3 Why Did We Write This Book? ...................................................................3 How to Read This Book...............................................................................4 Why Use CMMI?........................................................................................5 Family of CMMs .........................................................................................6 Terminology ................................................................................................6 History of the CMMI ..................................................................................8 Appraisal View versus Improvement View.................................................10 Changes from CMMI Version 1.1 to CMMI Version 1.2 ..........................11 Changes to Our Book, Interpreting the CMMI, from First Edition to Second Edition .................................................................................12 Summary ...................................................................................................12 Beginning...