Family dispute resolution
STAGE 1 – EXPLANATION
*Opening statement- mediator
- welcome, neutral/confidential/voluntary, process, ground rules, commitment to begin/invite, notes, agenda
*Openingstatements – parties
- 5 mins each only
- no interruptions (use note pad)
- P2 to not respond to P1
***Total 15 mins only***
STAGE 2- CLARIFICATION
*Statement summaries
-You told us that-I heard you say
-You then said
*Agenda – Joint items; maximum 4 items
May use 5 min caucus to check in re: agenda
STAGE 3- EXPLORATION
*ventilation of feelings/emotions
*parties to talk toone another
*ask clients what agenda item they want to start with
*stick to agenda
*Caucus
- contract confidentiality
- explore options further
“I’d now like to talk to each of you alone fora few minutes. As i explained earlier this will be a confidential session and you will be able to speak freely with us if you wish”.
“X, while we’re talking with Y, could we ask you to wait in thewaiting room. We will try not to keep you too long. Then you will have a chance to talk with us. Would you like a tea or coffee while you wait?”
STAGE 4 – NEGOTIATION
*mutualise/look for commoninterests
* reality test/liveability
*tick off what is in agreement
STAGE 5 – AGREEMENT
*reality test agreement: how, what, where, who, when
* clarify points of agreement
*record in mutualterms
*terminate session and discuss follow up if required
M1 M2
Welcome Welcome
Neutral/Voluntary/Confidential
-(Not here to take sides)
-(Mandatory reporters)
Outlineprocess
- stages
- caucus (confidential)
- time anticipated
Groundrules (respectful communication, phone)
Commitment to begin/Invite to begin – 5 mins max
Take notes/Summarise from notesDraft agenda
Consult on agenda
Write up agenda
Ask which item
Begin exploration
ASSESSMENT
* Confidentiality
* Purpose of session – gain a background picture, what...
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