Gerente Spa

TASK PAGE


TASK 01: Opening Sequence 7


TASK 01: Opening Sequence (cont’d) 8


TASK 02: Pick Up Bank 9


TASK 03: Count Bank 10


TASK 04: Change Requests And Due Backs 11


TASK 05: Security/Supervisor Escort 12


TASK 06: Reception Desk Supplies/ Equipment 13


TASK 06: Reception Desk Supplies/ Equipment (cont'd) 14


TASK 07: Log Book/Memo Board 15


TASK 08:Locker Key Inventory and Log 16


TASK 09: Emergency Procedures 17


TASK 10: Set Up And Maintain Water Station 18


TASK 11: Newspapers 19


TASK 12: Hotel Packages 20


TASK 13: Membership Sales 21


TASK 14: Greet Guests At Entrance 22


TASK 15: Register Guests/Members 23


TASK 15: Register Guests/Members (cont’d) 24


TASK 16: Group Recreation 25


TASK 17: EnterLocker Room 26


TASK 18: Massage Bookings 27


TASK 18: Massage Bookings (cont’d) 28


TASK 19: Register Massage Guests 29


TASK 20: Tennis/Racquetball/Squash Court Reservations 30


TASK 21: Court Fees 31


TASK 22: Racquet Rentals 32


TASK 22: Racquet Rentals (cont'd) 33


TASK 23: Recommend Racquet Strings/String Tensions 34


TASK 23: Recommend RacquetStrings/String Tensions (cont'd) 35


TASK 24: String Tennis Racquets 36


TASK 24: String Tennis Racquets (cont'd) 37


TASK 25: Book Racquet Sports Lessons 38


TASK 25: Book Racquet Sports Lessons (cont'd) 39


TASK 26: Register Racquet Sports Guests 40


TASK 26: Register Racquet Sports Guests (cont’d) 41


TASK 27: Ball Machine 42


TASK 28: Set Up Ball Machine And RegisterGuest 43


TASK 28: Set Up Ball Machine And Register Guest (cont’d) 44


TASK 28: Set Up Ball Machine And Register Guest (cont’d) 45


TASK 29: Night Tennis 46


TASK 29: Night Tennis (cont’d) 47


TASK 30: Court Reservation Book 48


TASK 30: Court Reservation Book(cont'd) 49


TASK 31: Assist Guests With Fitness Center Equipment 50


TASK 32: Remain At Station 51


TASK33: Maintain Reception Area 52


TASK 34: Clean Public/House Telephones 53


TASK 35: Maintain Towel/Linen Supply 54


TASK 36: Maintain Locker Rooms 55


TASK 36: Maintain Locker Rooms (cont'd) 56


TASK 37: Lost And Found Items 57


TASK 38: Refill Soap Dispensers 58


TASK 39: Replenish Paper Supplies 59


TASK 40: Inspect And Maintain Jacuzzi 60


TASK 41: MaintainCleanliness of Steam Room/Sauna/Jacuzzi 61


TASK 42: Maintain Massage Rooms 62


TASK 43: Maintain Racquet Courts 63


TASK 43: Maintain Racquet Courts (cont'd) 64


TASK 44: Maintain Fitness Center 65


TASK 45: Maintain Pool Area 66


TASK 46: Monitor Guest Safety In Pool Area 67


TASK 47: Sell Merchandise 68


TASK 47: Sell Merchandise (cont’d) 69


TASK 47: SellMerchandise (cont’d) 70


TASK 48: Process Merchandise Returns 71


TASK 48: Process Merchandise Returns (cont'd) 72


TASK 49: Unpack Shipments 73


TASK 50: Transfer Merchandise 74


TASK 51: Price Merchandise 75


TASK 52: Display Merchandise 76


TASK 53: Process Damaged/Soiled Merchandise 77


TASK 54: Ship Guest Purchases 78


TASK 55: Depart Guest 79


TASK 56:Using Point Of Sale System 80


TASK 57: Fill Out Chit 81


TASK 57: Fill Out Chit (cont'd) 82


TASK 58: Voids 83


TASK 59: Process Payment 84


TASK 60: Collect Payment For Lessons 85


TASK 61: Cash Payment 86


TASK 62: Process Membership Card Payment 87


TASK 63: Room Charge Payment 88


TASK 64: Process Credit Card Payment 89


TASK 64: Process Credit Card Payment(cont'd) 90


TASK 65: Process Check Payment 91


TASK 65: Check Payment (cont'd) 92


TASK 66: Process Travelers Check Payment 93


TASK 67: Process City Ledger Payment 94


TASK 68: Redeem Gift Certificate 95


TASK 69: Issue Gift Certificates 96


TASK 70: Process A & G Payment 97


TASK 71: Employee Discounts And Purchases 98


TASK 72: Process Coupon Payment 99...