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Communication Manager Messaging 6.0.1 Service Pack 4 Release Notes
May 7, 2012

Overview
Communication Manager Messaging 6.0.1 Service Pack 4 (SP4) contains several key fixes. Install this Service Pack via the System Platform Console Domain (C-dom) under Server Management > Patch Management. The Communication Manager/Messaging SMI will not be used to load Service packs. This Service Pack iscumulative with all previously issued software updates (RFUs) and/or Service Packs for this product. This Service Pack is customer installable. Note installing the updates as outlined in this document will be service affecting for the messaging application.

Available downloads
Communication Manager Messaging 6.0.1 SP4 is comprised of the following software:

File CMM-00.1.510.1_0400.tar.gzDescription Communication Manager Messaging 6.0.1 SP4 Size: 7,763 KB MD5 Checksum: 0eef20585169a6e6e658206bfeec5f9f

PLDS File ID CMM60100022

SP4 includes the following updated revisions to the following components: File A14007rf+ba.rpm C16007rf+an.rpm E14007rf+aa.rpm W16007rf+ae.rpm Z16007rf+ad.rpm Description Message Core update Cornerstone update Syseval update Websrv update SoftwareManagement update Notes New version for this Service Pack New version for this Service Pack No change in this Service Pack No change in this Service Pack No change in this Service Pack

Installation
It is highly recommended that a system backup of the Messaging data set “Messaging Translations, Names and Messages” be performed prior to applying any update. Service Pack 4 is service affecting forthe Messaging Application.

Prerequisite
IMPORTANT: It is required the messaging application be manually stopped prior to installing this Service Pack. Failure to stop the messaging application before installation of the Service Pack may results in loss of data and/or corruption of the ldap database. To stop the messaging application: 1. Log on to the Communication Manager/Messaging SMI. 2.Click Administration > Messaging. 3. Click Utilities > Stop Messaging. 4. Follow all prompts to stop the messaging application.

Applying the Service Pack
Apply updates using the method outlined below. To download: 1. Log on to the System Platform Web Console. Use the advanced administrator login and password. 2. Click Server Management > Patch Management > Download/Upload. 3. From the Choose Medialist, select the medium to search for a patch. 4. From the Select Patches list, select the patch that you want to download. 5. Click Select. To install: 1. Click Server Management > Patch Management > Manage. 2. On the Patch List page, click on the patch ID link to see the details. 3. On the Patch Detail page, click Install. 4. Waiting until the system indicates that the patch is fully installedbefore continuing. This can take 5 minutes or longer.

Start the messaging application
To start the messaging application: 1. Log on to the SMI.

2. Click Administration > Messaging. 3. Click Utilities > Start Messaging. 4. Follow all prompts to start the messaging application. You will need to monitor this page for status. IMPORTANT: Please note that depending on the revision of softwarethat was on the system pre-Service pack installation, after upgrading to Service Pack 4, an automatic reformat of the ldap database MAY be performed. This reformat can take some time to complete depending on the size of the customer database. See below for how to tell if the reformat is running. Do not try to do anything more on the system until you see the End: start_vm as documented below. If noupgrade is required the End: start_vm will occur in a normal timeframe and you won’t see the Reformat of LDAP data… line appear. Do not attempt to stop messaging or reboot the server while this database reformat is taking place. If you do stop messaging or reboot during the database reformat process, you will have to restore data from the backup. You will see “Reformat of LDAP data Started ……”...
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