Java

Sales Force Automation (SFA) Comparison Guide
InsideCRM.com
Avidian Technologies Inc.
Prophet 5 Enterprise Server

Entellium Corp.
eSalesForce SMB* 1 to 500; most customers have less than 100 users SFA SaaS (software as a service) No $50 per user, per month

Sage Software
ACT! Premium 2008 SMB* 10 to 100 Installed contact and customer-management software No $399.99 per user

FrontrangeSolutions Inc.
GoldMine Enterprise Edition: Sales Management Midmarket/Small Enterprise* Aimed at SMBs (small- to medium-sized businesses) Installed CRM suite Yes Undisclosed

Landslide Technologies
Landslide Midmarket/Small Enterprise* 5 to unlimited; current customers are mostly SMBs Hosted sales production system Yes Starts at $125 per month

Targeted Company Size Number of Users Type ofSolution Modular Deployment Pricing Alternative Editions Dashboards for End Users Mobile Device Access Mobile Device Synchronization Offline Access Enterprise Application Integration

SMB* 5 to 300 Microsoft Outlook plug-in No $499.99 per user

Professional and Personal

eSuite package includes eSalesForce, eMarketing and Customer Service modules Yes Yes Yes Yes eMarketing and CustomerService modules; uses Web services and APIs (application programming interfaces) to integrate with thirdparty applications Customize fields, change field values, change look of application, customize business rules at record and queue level, build multiple sales processes and Web services API

ACT! and ACT! Premium for Web

Premium, Corporate and Standard

Field Sales, Inside Sales, Basic

YesYes Yes Yes No

Yes Yes Yes Yes Sage accounting products, including Peachtree, QuickBooks and Sage MAS 200

Yes Available via Goldmine Mobile Available via Goldmine Mobile Available via Goldmine Mobile Oracle, Microsoft.NET and Microsoft SQL; other FrontRange products

Yes Yes Yes Available via VIP Assistants Salesforce.com, Webex, Seibel, PeopleSoft and BAAN; APIs for 3rd party integrationCustomization

Customize fields in opportunity and company windows, track types in opportunity notes and the product or service list; create custom email, appointment and task templates

Add fields and tabs, customize page layouts and add custom priority, activity and history types

Customize home pages and tailor business processes

Completely customizable database fields as well assales process

Software Developer Toolkit

No

No

No

No

No

Sales Tools Lead Management Opportunity Management Sales Forecasting Sales Analytics Account Management Contact Management Quote Management Order Management Contract Management Pipeline Management Territory Management 360-Degree View of Customer Customizable Reports Activity Management Team Selling Email Integration SharedCalendar Desktop Applications Integration Sales Methodologies Workflow Automation Customizable Workflow Competitor Tracking PRM (Partner Relationship Management) Incentive Management Sales Information Tools Product Catalog Document or Literature Management Pricing Management Marketing Automation Tools Campaign Management Email Templates for Salespeople
No Yes Yes Yes No Yes Available viaMarketing Automation module No Yes Yes No No No Yes Yes No Yes No No No No No Yes Yes No Yes Yes Yes No Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Microsoft Outlook Yes Microsoft Excel and Word Yes Yes Yes No No No Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Microsoft Outlook Yes Microsoft Excel Yes Yes Yes Yes No No Yes Yes Yes No Yes Yes Yes No No Yes Yes Yes Yes Yes No Microsoft Outlookand Lotus Notes Yes Microsoft Excel No Yes Yes No No No Available via Marketing Automation module Yes Yes Yes Available via Relationship Management module Available via Relationship Management module Yes No No Yes Yes Yes Yes Yes No Microsoft Outlook Yes Microsoft Office Yes Yes Yes Yes Available via Relationship Management module No Yes Yes Yes Yes Yes Yes No Yes No No Yes Yes Yes Yes Yes...