Joaco

Bartender
Training Manual

THIS TRAINING MANUAL TEMPLATE SHOULD BE USED ONLY AS A GUIDE. YOU MUST REVIEW, IN DETAIL, THE VARIOUS POLICIES, PROCEDURES AND PRACTICES AND MODIFY AS APPROPRIATE FOR YOUR RESTAURANT.

Bartender Training Manual

Table of Contents
INTRODUCTION...............................................................................................................................................3 ALCOHOL AWARENESS...................................................................................................................................4 SANITATION ....................................................................................................................................................6 SAFETY............................................................................................................................................................6 THE GUEST ...................................................................................................................................................15 PERSONAL APPEARANCE..............................................................................................................................18 Uniform ..................................................................................................................................................18 SUGGESTIVE SELLING ..................................................................................................................................19 THE GREETING.............................................................................................................................................21 TAKING THE ORDER .....................................................................................................................................21 REGISTER OPERATIONS ...............................................................................................................................23 BAR STATIONSETUP.....................................................................................................................................24 The Well.................................................................................................................................................24 BACK STATION SETUP..................................................................................................................................25 Hot Drink Station ...................................................................................................................................25 ORDERING PROCEDURES..............................................................................................................................26 Category.................................................................................................................................................26 Abbreviations .........................................................................................................................................26 Serving Order.........................................................................................................................................26 Service System .......................................................................................................................................27 PREPARING DRINK ORDERS .........................................................................................................................28 Delivering and ServingDrinks...............................................................................................................28 SERVICE TIME ..............................................................................................................................................30 LIQUOR LAWS ...............................................................................................................................................31 SERVICE WELL...