An Introduction to
High Performance Systems, Inc. • 46 Centerra Parkway, Suite 200 • Lebanon, NH 03766
Phone: (603) 643.9636 • Toll Free: 800.332.1202 • Fax: (603) 643.9502
Technical Support: email@example.com • Pricing & Sales: firstname.lastname@example.org
Workshop Info: email@example.com • To Order: firstname.lastname@example.org
Visit us on the Web at:http://www.hps-inc.com
ithink Strategy and ithink Analyst software Copyright 1985, 1987, 1988, 19901997, 2000, 2001 High Performance Systems, Inc., ithink software Copyright 2003
High Performance Systems, Inc. All rights reserved.
Introduction to Systems Thinking, ithink 1992-1997, 2000, 2001 High Performance
Systems, Inc. All rights reserved.
It is against the lawto copy the ithink software for distribution without the prior
written consent of High Performance Systems, Inc. Under the law, copying includes
translation of the software into another language or format. Licensee agrees to affix to,
and present with, all permitted copies, the same proprietary and copyright notices as
were affixed to the original, in the same manner as the original.
No partof this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without prior written permission from High Performance
ithink is a registered trademark of High Performance Systems, Inc. Macintosh is a
trademark of Apple Computer, Inc. Windows is a trademark ofMicrosoft Corporation.
Other brand names and product names are trademarks or registered trademarks of their
High Performance Systems, Inc.’s Licensor makes no warranties, express or
implied, including without limitation the implied warranties of merchantability
and fitness for a particular purpose, regarding the software. High Performance
Systems, Inc.’s Licensor does notwarrant, guaranty, or make any representations
regarding the use or the results of the use of the software in terms of its
correctness, accuracy, reliability, currentness, or otherwise. The entire risk as to
the results and performance of the software is assumed by you. The exclusion of
the implied warranties is not permitted by some states. The above exclusion may
not apply to you.
In no eventwill High Performance Systems, Inc.’s Licensor, and their directors,
officers, employees, or agents (collectively High Performance Systems, Inc.’s
Licensor) be liable to you for any consequential, incidental, or indirect damages
(including damages for loss of business profits, business interruption, loss of
business information, and the like) arising out of the use of, or inability to use, thesoftware even if High Performance Systems, Inc.’s Licensor has been advised of
the possibility of such damages. Because some states do not allow the exclusion or
limitation of liability for consequential or incidental damages, the above
limitations may not apply to you.
Barry M. Richmond
We at HPS will always remember Barry for his intensity, passion,creativity, and commitment to excellence in all aspects of his
professional and personal life. Over the years, HPS has been shaped
by these attributes, and our products and services all show Barry's
We are dedicated to continuing along the path that Barry has defined
for us. In the coming years, we will continue to develop and deliver
products and services that will improve the worldby helping people
to think, learn, communicate, and act more systemically.
Your Family and Friends at HPS
This Guide was written by Barry Richmond. He received great support
of various kinds from various people.
Nancy Maville was the principal source of feedback on content, and
also provided invaluable editing suggestions. Useful feedback also
came from Nancy...