Manual hp compac nx6120

Maintenance and Service Guide
HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs
Document Part Number: 373146-002

September 2005

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computerdisassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company underlicense. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors oromissions contained herein.

Maintenance and Service Guide HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs Second Edition September 2005 First Edition February 2005 Document Part Number: 373146-002

Contents
1 Product Description
1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . .. . . . . 1–5 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . .Selecting from the Main Menu . . . . . . . . . . . . . . . . . Selecting from the Security Menu . . . . . . . . . . . . . . Selecting from the Advanced Menu . . . . . . . . . . . . . Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–1 2–1 2–2 2–3 2–4 2–4 2–5

3 Software Updates and Recovery
3.1 Software Updates .. . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Computer Information . . . . . . . . . . . . . . . Obtaining the Support Software CD . . . . . . . . . . . . . Software Updates and the HP Web Site . . . . . . . . . . 3–1 3–2 3–3 3–3

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3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 Safeguarding YourData . . . . . . . . . . . . . . . . . . . . . . 3–8 Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . 3–8 Using System Restore Points . . . . . . . . . . . . . . . . . . 3–9 Reinstalling Applications . . . . . . . . . . . . . . . . . . . . 3–11 Repairing the Operating System . . . . . . . . . . . . . . . 3–12 Reinstalling the Operating System . . . . . . . . . . . . . 3–14Reinstalling Device Drivers and Other Software . . 3–16

4 Illustrated Parts Catalog
4.1 4.2 4.3 4.4 4.5 4.6 4.7 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 Computer Major Components. . . . . . . . . . . . . . . . . . 4–2 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 4–14 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 4–15 Mass StorageDevices . . . . . . . . . . . . . . . . . . . . . . . 4–16 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 4–18 Sequential Part Number Listing . . . . . . . . . . . . . . . 4–21

5 Removal and Replacement Preliminaries
5.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . Plastic...