As mentioned above, once you are aware of the CRM system you should ask your vendor for the obvious and see if they can explain the functionality in simpleterms, for the CRM system is full of jargons and buzzwords. If the vendor cannot provide a convincing explanation on the functionality of their product - do not buy it.
InviteMeetings and Demos
Truly, no one understands your business better than you. Invite vendors to prove they can satisfy your needs in your business environment. A customized demoallows you to evaluate the CRM system-giving a clear picture of meeting your needs.
Compare and Negotiate
There are quite many CRM comparison tools available by which youcan conduct a feature level and pricing level comparison before concluding to a specific CRM solution.
Deploy your CRM Solution
Once you have all the information, it becomeseasy to choose the CRM vendor that meets all your CRM needs. Introduce the system slowly so that users get comfortable with the new solution without being forced to complete ajob.
Note: It is recommended that you communicate extensively within your organization on the exact benefits of CRM for your company and gradually it will surface whether C