1 Any Road, Anytown AN1 1CV
Telephone: 01632 960 739 (Home); 07700 900 709 (Mobile)
A dedicated and results-drivensenior manager with a highly successful background in the achievement of profitable business growth through the creation and execution of successful sales and marketing strategies. Experienced inworking with leading brands in the competitive retail and automotive industries with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact.Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well asmanaging, motivating and training, a successful and productive team, and thrives in highly pressurised and challenging working environments.
2005–2009 TYRES UK LTD
FreelanceConsultant/Interim Network Development Manager
• Project managing the redevelopment of the retail sales strategy across the UK market with the ultimate aim of facilitating business performanceimprovements
• Successfully developing multi-channel solutions including instigating a new HiQ Fast Fit Franchise proposition
• Playing a pivotal role in the design and development of a class-leadingB2C eBusiness website
• Working in close conjunction with external professionals to create and implement a retail network representation plan
• Actively involved in developing a new retail storeconcept and in redrafting all contractual agreements and process/procedure manuals
• Coordinating the pitch and scoping process for the selection of a staff training and development academy1999–2005 BDW GROUP
2005–2005 Managing Director, BDW Contact Ltd
• Fully accountable for the establishment and management of a new business arm specialising in the provision of telemarketing services...