Tecnologiuas

Hybrid IP-PBX

User Manual
Model

KX-TDA30/KX-TDA100 KX-TDA200/KX-TDA600

Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30: PSMPR Software File Version 3.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 3.0000 or later KX-TDA600: PLMPR Software File Version 3.0000 orlater

Feature Highlights
Call Centre
This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor, and monitor other group members. ICD
Group 01

Voice Mail Integration
You can forward your calls to a voice processing system and let calling parties leave messagesin your mailbox when you are unable to receive calls.

Message

Message

Customers

ICD Group 02

Message

Message

Queuing

1.8 Utilising the Call Centre (Page 129)

1.9.5 If a Voice Processing System is Connected (Page 141)

Wireless System
This PBX optionally supports a Portable Station (PS) system. PSs can be used in the PBX with other wired telephones.

PC Phone/PCConsole
This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX.

Computer

Appendix (Page 211)

Consult your dealer

Easy Operation
If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, ithelps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.

Call Record (Station Message Detail Recording)
This PBX can record or print out call information: date, time, extension no., dialled no., duration, etc.
Date Time Ext
• • • • • • • • • • • • • • • • • • • • •

ENTER

01/02/0210:03AM 1230 01/02/02 11:07AM 2230

Navigator Key

Jog Dial

Message/Ringer Lamp

1.1 Before Operating the Telephones (Page 14)

Consult your dealer

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User Manual

Built-in Simplified Voice Message
You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone.
Hello, this is 204. Please leave yourmessage.

1.5.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (KX-TDA30 only) (Page 92)

User Manual

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In This Manual, • Proprietary Telephone is abbreviated as "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". Digital Proprietary Telephone is abbreviated as "DPT".• The suffix of each model number is omitted. • The illustrations of the PBX are based on the KX-TDA200. • The following icons are used frequently.

!!
NOTES
• •

Hints

Conditions

The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, consult your dealer. Product specificationsare subject to change without notice.

Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following: – interoperability and compatibility with all devices and systems connected to this product – proper operation and compatibility with services provided bytelecommunications companies over connected networks

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User Manual

Important Information
WARNING
• • • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL...