Email Key Phrases

Key phrases for emails
Emails are like letters. They can be formal or informal depending on the purpose of your email and your relationship with the recipient.

Formal
    Legal/ contractualnature Job application Complaint Prospective customer

Regular
  You know or have met the person It is not a formal situation

Informal
  You have exchanged emails with them and they use aninformal style You are good friends

Greeting

Dear Mr Peterson Dear Mr Peter Peterson To Mr Peterson Mr Peterson (not very friendly) To whom it may concern I am particularly interested in...Please find attached... I would like to bring to your attention... I will be speaking with... about this on... I look forward to your response. As per ... our discussion/ phone conversation/ email Pleasedo not hesitate to contact me if you have any questions or if I can be of assistance. Yours sincerely Yours faithfully (use only for emails without a person’s name e.g. ‘whom it may concern’) RegardsBest regards

Dear Peter Good morning Peter Good afternoon Peter Hi Peter Peter (more formal and serious) Thank you for your email Thank you for sending through the report. I’ve attached.... I canget back to you with a response on.... I’ve resent my email with the attachment. Action required: We will have more information later this week. I look forward to hearing from you. Let me know if youhave any questions.

Hi Peter Hello Peter Hi

Body

Great to see you last week Great to hear from you Thanks for your email Hope to catch up soon Give me a call or shoot me an email Can we chatover a coffee next week? Let’s do lunch!

Sign off

Best regards, Kind regards, Warm regards Cheers Looking forward to hearing from you

Best Cheers Have a great day! I hope you have a relaxingweekend See you soon

Tips on punctuation, spelling and grammar
   America, the United Kingdom and Australia use different spelling. Think about who you are writing to and what they use. Be...