Encuenta de iso 9001

The ISO Survey – 2006
ISO and The ISO Survey

What this edition covers
This edition of the survey gives the worldwide panorama of certification to ISO management system standards at the end of 2006. The principal standards covered are:

I

SO is the world’s largest developer of voluntary international standards for business, government and society. Its portfolio in October 2007comprised more than 16 500 standards that provide practical solutions and achieve benefits for almost every sector of economic activity and technology. Of these, ISO 9001:2000 and ISO 14001:2004 which give the requirements for, respectively, quality management and environmental management systems are among ISO’s most well-known and widely implemented ever. They are used worldwide by businesses andorganizations large and small, in public and private sectors, manufacturers and service providers, in all sectors of activity. Many users decide to have their management systems independently audited and certified as conforming to the standards. Certification is not a requirement of the standards themselves, which can be implemented without certification for the benefits that they help userorganizations to achieve for themselves and for their customers. Nevertheless, many thousands of organizations have chosen certification because of the perception that an independent confirmation of conformity adds value. ISO itself does not perform certification to its standards, does not issue certificates and does not control certification performed independently of ISO by other organizations.However, it frequently receives requests for information on the number of certificates and this led the organization to undertake The ISO Survey, which is now in its 14th year. ISO provides the basic results free-of-charge as a public information service on its Web site: www.iso.org The collection and compilation of data for the 2006 survey was outsourced for the third consecutive year to themarket research firm ACNielsen, of Vienna, Austria.

• ISO 9001:2000 for
quality management systems

• ISO 14001:2004
for environmental management systems. For the third consecutive year, the survey includes certification data on two ISO standards that include the requirements of ISO 9001:2000, plus sector-specific requirements:

• ISO/TS 16949:2002 for
the automotive sector

• ISO13485:2003 for
medical devices. For the first time, the survey includes data on ISO/IEC 27001:2005, which provides the requirements for information security management systems.

About ACNielsen
ACNielsen is the leading global provider of marketing research information services, analytical systems and tools, and professional client service that help clients win in the market-place. Theclients of ACNielsen include the world’s leading manufacturers and retailers of consumer packaged goods, as well as companies that market many other types of consumer products and services. Clients work with ACNielsen to measure their market performance, to analyze market dynamics, to diagnose and solve marketing and sales problems, and to identify and capture growth opportunities. ACNielsen’soperations span more than 100 countries. Founded in 1923 by Arthur Charles Nielsen, Sr., ACNielsen in the USA, the Austrian office was opened in 1961, initially carrying retail measurement. In 1990, consumer research was added to the range of services offered by the Austrian office.

Table of contents
* = exclusively in the combined brochure-CD version of the Survey (available fromsales@iso.org)
How The ISO Survey is carried out ................................. 4 The ISO Survey – 2006 .......................................................... 5 *Certification .......................................................................... 5 ISO/TS 16949:2002 certifications worldwide ...........31 *Regional share expressed in percent ...........................34 *Country highlights...