Valor de t.i

Optimizing Information Technology Value Governance Framework Based on Val IT
Ali Suzangar, Mehrdad Kalantarian , Shirin Nasher , Mohammad Kajbaf and Negar Madani Infoamn IT Consultancy CO., Tehran, Iran
a.suzangar@infoamn.com m.kalantarian@infoamn.com sh.nasher@infoamn.com m.kajbaf@infoamn.com n.madani@infoamn.com
Abstract: Nowadays, information technology investment is crucial fororganizations. Four IT investment principles are “risk”, “modeling”, “management” and “governance and compliance”. There are different frameworks such as ITIL, COBIT, Val IT and Risk IT which provide best practices to those IT investment principles. The Risk IT framework is about business risks related to the use of information technology. The connection to business is founded in the principles on which theframework is built, i.e. effective enterprise governance and management of IT risk. Val IT is a governance framework and complementary of COBIT from the business and financial perspective. Since Val IT framework only provides enterprise with the mechanism that it requires for monitoring and optimizing the IT business value, therefore there is no tool to calculate and evaluate informationtechnology investment return. ITIL financial management process has three main aspects that provides guidance on how controlling spending and cost. In order to apply all direct and indirect cost evaluating in new information technology investment, a hierarchy decision making model is necessary. Since these frameworks activities are considered based on three principles of investing, i.e. risk, managementand governance, none of them has a process or approach to create a model based on the investment costs in order to make final decision. So a comprehensive framework that based on all four investment principles, can be as a good solution for evaluating new information technology investments. In this paper, a RMMG framework that considers IT investment evaluation decision making model and financialprocess among the value governance and compliance activities, and also evaluating IT investment risk will be proposed to aid those organizations that confront by IT value investment issues. Keywords: IT value governance, Val IT, ITIL, Risk IT, decision making model, RMMG framework

1. Introduction
IT governance has been defined by ISACA as “the responsibility of executives and the board ofdirectors, and consists of the leadership, organizational structures and processes that ensure that the enterprise’s IT sustains and extends the organizations strategies and objectives” (ISACA 2009a), (ITGI 2007b). IT governance can thus be pictured as focusing primarily on the following five areas (ISACA 2009a): Strategic alignment: achieving the goals and strategies of an enterprise through thecoherent undertaking of activities by the different governance structures or management levels within an organization. Value delivery: creating new value for the enterprise through IT, maintaining and increasing value derived from existing IT investments, and eliminating IT initiatives and assets that are not creating sufficient value for the enterprise. Risk management: addressing IT-related risks. ITrisk is the business risk associated with the use, ownership, operation, involvement, influence and adoption of IT within an enterprise. Resource management: ensuring that the right capabilities are in place to execute the strategic plan and sufficient, appropriate and effective resources are provided. Performance measurement: tracking the achievement of the objectives of the enterprise’sIT-related services and solutions and compliance with specific external requirements (ISACA 2009a). Three IT governance frameworks have been developed by ISACA: COBIT, Val IT and Risk IT. The integrated application of processes defined by COBIT, Val IT and Risk IT can help enterprises significantly improve IT governance and manage IT-related risks (ITGI 2007b). The best IT investments are those which...