Areas Funcionales De Administracion

Even in the smallest business a number of key tasks, or functions, must
be done regularly. Stock must be bought, bills must be paid, customers
must be served and customer enquiries must beanswered. In a small
firm all these jobs may be done by one or two people. In a large
organisation, people specialise in different tasks. Tesco and Sainsbury’s,
for example, have buyers to purchase thestock, accounts staff to pay the
bills, checkout staff to serve customers and customer service staff to
answer queries.
Functional areas in business
In a large organisation, it is usually easier toidentify separate functional
areas because people work together in departments. Each department
carries out the tasks that relate to its particular area. The main ones you
are likely to meet inbusiness are shown below.
1.4 The main functional areas within
business organisations
Sales Functional areas in business organisations Distribution
Production Research and
development (R & D)Administration Customer service
Marketing ICT Human resources Finance
Main functional areas in business
The purposes of functional areas
The main purpose of functional areas is to ensure that allimportant
business activities are carried out efficiently. This is essential if the
business is to achieve its aims and objectives. In addition, specific areas
will be responsibility for supportingspecific types of aims and objectives,
for example:
sales and marketing will be involved in achieving targets linked to
developing new markets or increasing sales
human resources will be involved inarranging staff training activities
and supporting the continuous professional development of all staff

Fact file
All businesses have key
functions to carry out, such
as dealing with customersand paying bills.
Suggest the key functions
that are carried out in your
school or college and see
if your tutor agrees.
Activity
Key term
Functional area is a person,
area or department...