R. S. Rosenbloom
Buegelman, Robert A., Maidique, Modesto A., and Wheelwright, Steven C. (1996). “Strategic Management of Technology and Innovation”, pgs. 12-19, Second Edition, Irwin, ISBN 0-256-09128-5.
Early in November 1970. Henry Kloss was reviewing the progress Advent Corporation had made inthe preceding months. The September profit and loss statement had registered a net profit of almost $30,000, against a cumulative loss of nearly $165,000 in the preceding 10 months. The new Advent cassette recorder, Model M200, had just completed its third month on the market. The M200 recorder, with its sophisticated circuitry, was felt to represent real potential as a replacement for thephonograph as the central element in any home entertainment system. With the financial turnaround, Mr. Kloss felt confident that a sales level of $40 million to $50 million was achievable by Advent within five years. His problem was how to organize for continuing innovation.
Mr. Kloss was a well-known figure in consumer electronic product design and manufacturing. Prior to Advent,he had participated in the founding and operation of Acoustic Research, Inc (AR), and later, KLH Corporation. He had been the mind behind the products at KLH, an organization that was renowned for its very high quality, slightly oddball electronic products. He left KLH in 1967 after 10 years as president.
The formation of AR had originated during the Korean crisis. While stationed in NewJersey, Mr. Kloss was able to attend the City College of New York, where he was a student of Edgar Vilchur. He and Vilchur had mutual interests in an acoustic suspension speaker because of its immense reproductive advantages over conventional mechanical speaker systems and its small size. With Mr. Kloss providing some capital and a garage, Acoustic Research, Inc, was formed. Financial guidance ofthe business was provided by Anton (Tony) Hofmann, who was later to become a principal of KLH, and then treasurer of Advent.
Mr. Kloss and other active management sold their share of AR, Inc., after irreparable disagreements with Vilchur over company policies. KLH was initiated shortly thereafter with $60,000 in capital and Mr. Kloss as president, Malcolm Low as manager of sales, and Mr.Hofmann as financial manager. After seven years and a series of innovative audio products that were producing a $4 million level of sales, KLH was sold because of sheer tiredness of the managers and uncertainties associated with KLH's growing size. With the sale, Mr. Kloss agreed to remain as president for three years, and he left in 1967.
Mr. Kloss incorporated Advent Corporation in May 1967for the purpose of manufacturing specialized electronic products for home entertainment use. The actual justification for forming the company was to do work in television, especially to create an organization, which would support the R&D and marketing of a large screen (4' X 6') color television system. Formal development work on the television system had been suspended in 1970.
With theformation of Advent Corporation, Mr. Kloss embarked on a plan to see what a big company could do. He felt that growth was always a primary goal, always desirable, but that one had to think in terms of what was realizable without beating one's head against the wall. Mr. Kloss sought to retain strong financial control of the company, having sold his share of Acoustic Research, Inc., under duress andhis share of KLH Corporation with mixed feelings. He had this to say to the case researchers about financial policies:
The size one desires is really only limited by the dollars available for working capital. There's a firm intention to reach the middle tens of millions of dollars certainly in less than five years; one anticipates a faster accumulation of staff, faster than the 30 percent...