Casos de éxito - windows 7

For more information about Windows 7, go to:
www.microsoft.com/windows/windows-7
For more information about Windows 7, go to:
www.microsoft.com/windows/windows-7
Customer: Cavipetrol
Website: www.cavipetrol.com
Customer Size: 260 employees
Country or Region: Colombia
Industry: Professional services—Financial services

Customer Profile
Cavipetrol is a nonprofit financial institutionwith a AAA credit rating and ISO 9001:2008 Quality Management System certification. It has 17 offices, 260 employees, and 12,500 members across Colombia.

Software and Services
Windows 7 Enterprise
Microsoft Office
Microsoft Office Professional Plus 2010
Microsoft Server Product Portfolio
Windows Server 2008 R2
Services
Software Assurance E-Learning
Technologies
DirectAccess
WindowsInternet Explorer 8
Customer: Cavipetrol
Website: www.cavipetrol.com
Customer Size: 260 employees
Country or Region: Colombia
Industry: Professional services—Financial services

Customer Profile
Cavipetrol is a nonprofit financial institution with a AAA credit rating and ISO 9001:2008 Quality Management System certification. It has 17 offices, 260 employees, and 12,500 members across Colombia.Software and Services
Windows 7 Enterprise
Microsoft Office
Microsoft Office Professional Plus 2010
Microsoft Server Product Portfolio
Windows Server 2008 R2
Services
Software Assurance E-Learning
Technologies
DirectAccess
Windows Internet Explorer 8

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| | Windows 7Customer Solution Case Study |
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| | | Financial Firm Boosts Efficiency by 30 Percent withFast, Agile Operating System |
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“Because of its high level of functionality, Windows 7 Enterprise works very well with our ERP software, which now runs … 30 to 40 percent faster.”
Jairo Bravo Mendoza, Director of Information Technology and Operations, Cavipetrol
To continue providing leading-edge technology support to its employees, financial firm Cavipetrol became an early adopterof the Windows 7 Enterprise operating system. Cavipetrol uses Windows 7—in conjunction with the Windows Internet Explorer 8 Internet browser, Microsoft Office Professional Plus 2010, and the Windows Server 2008 R2 operating system—to improve mobility, boost efficiency, and reduce help-desk response times.

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Business Needs
Based in Bogota, Colombia, Cavipetrol(the Corporation of Employees and Retirees of Empresa Colombiana de Petróleos Ecopetrol S.A.) is a privately held, nonprofit organization whose main objective is to finance housing solutions for its 12,500 members. Since its founding in 1962, Cavipetrol has promoted and cofinanced more than 1,900 homes throughout the country.

To continue providing exceptional customer service to its membership,Cavipetrol is committed to maintaining a sustainable IT infrastructure and promoting technological development across the organization. During the past 10 years, Cavipetrol has invested in Microsoft-based technology, including the Windows Server 2008 R2 operating system, the 2007 Microsoft Office system, and the Windows Internet Explorer 8 Internet browser.

Because the board of directors andthe IT department want to continue providing its 260 employees with leading-edge technology tools, Cavipetrol began looking for a solution that would help the company to improve remote access to the corporate network, boost productivity through increased efficiencies, and reduce incident response and resolution times for IT help-desk requests.

Solution
In January 2010, Cavipetrol learned aboutan opportunity to become an early adopter of the Windows 7 Enterprise operating system. The company initiated a pilot study of Windows 7 and Microsoft Office Professional Plus 2010 on 20 computers in 17 offices nationwide. “We ran different tests in controlled environments to ensure that the solutions would complement each other and work with our existing infrastructure,” explains Jairo Bravo...