LUIS CARLOS MONTOYA LIMA
Age: 28 years old
Date of Birth: March 23th 1982
Place of Birth: Papantla de Olarte VeracruzTelephone: Mty 83 76 86 09 Cel 044818 0545621
Dirección: Alvaro Obregón 511 Altos Col. Resid. Periferico San Nicolas De los Gza. N.L.
Manager positions for mycontribution to the continuous improvement of the organization.
CONSTRURAMA CEMEX (FEES)
Calculation of lossesStaff coaching (sales, warehouse processes)
Captación Integral de Recursos Humanos (Restaurants and Casinos)
Contact Lic. Juan Pablo Hernandez Tel.- 0181 81230016
February 2008-October 2009Operative Manager (FINAL POSITION)
Management staff (30 employees)
Training and implementation of service processes
Monthly sales projections
Implementation of costs-cutting plans
Control of miscellaneous payments
Business MarketingHandling media
Increased production by 200% in Specific Business Center
June 2007 Operational Auditor (INITIAL POSITION )
Cash Flow (cut daily cash countsat main vault, daily miscellaneous payments)
Improved Resource Costs and Expenses (cost reduction to 30% of total costs)
Implementation of quality control in service.November 2006 June 2007 GE MONEY BANK
Customer Service Representative
Focused in sales services
Skills resolving Product Issues (credits)
Good relationship with the customers.
High level on qualityservice.
December 2005 June 2006 Integradora Regio Engordas SA de CV
Cost management and financial resources