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Handbook of Software Quality Assurance
Fourth Edition

For a listing of recent related Artech House titles,
turn to the back of this book.

Handbook of Software Quality Assurance
Fourth Edition
G. Gordon Schulmeyer
Editor

artechhouse.com

Library of Congress Cataloging-in-Publication Data
A catalog record for this book is available from the U.S. Library of Congress.

BritishLibrary Cataloguing in Publication Data
A catalogue record for this book is available from the British Library.

ISBN-13: 978-1-59693-186-2

Cover design by Igor Valdman

© 2008 ARTECH HOUSE, INC.
685 Canton Street
Norwood, MA 02062

All rights reserved. Printed and bound in the United States of America. No part of this book
may be reproduced or utilized in any form or by any means,electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without
permission in writing from the publisher.
All terms mentioned in this book that are known to be trademarks or service marks have
been appropriately capitalized. Artech House cannot attest to the accuracy of this information. Use of a term in this book should not be regarded asaffecting the validity of any trademark or service mark.
10 9 8 7 6 5 4 3 2 1

For my grandchildren,
Jimmy, Gabrielle, Chandler, Mallory, Neve, and Julian
In memory of James H. Heil,
prior contributor to former editions
of this handbook

The following copyrights, trademarks, and service marks appear in the book and are the property of their
owners:
Capability Maturity Model®,Capability Maturity Modeling®, CMM®, CMMI® are registered in the U.S.
Patent and Trademark Office by Carnegie Mellon University.
CMM® Integration, TSP, PSP, IDEAL, SCAMPI, SCAMPI Lead Assessor, and SCAMPI Lead Appraiser
are service marks of Carnegie Mellon University.
CobiT is registered in the U.S. Patent and Trademark Office by Information Systems Audit and Control
Association.
Excel, MS, Word forWindows are trademarks of Microsoft Corporation.
Gold Practice is a Trademark of the Data and Analysis Center for Software.
IBM is a registered trademark of IBM Corporation.
IEEE Std 730TM-2002 is a trademark of the IEEE Computer Society.
IEEE Standard for Software Reviews, IEEE Std 1028-1997 reprinted with permission from IEEE Std.
1028-1997, IEEE Standard for Software Reviews, Copyright ©1997, by IEEE.
Standard for Software Safety Plans, IEEE Std. 1228-1994 reprinted with permission from IEEE Std.
1228-1994 for Software Safety Plans, Copyright © 1994, by IEEE.
The IEEE disclaims any responsibility or liability resulting from the placement and use in the described
manner.
ISACA is registered in the U.S. Patent and Trademark Office by Information Systems Audit and ControlAssociation.
ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government
Commerce, and is registered in the U.S. Patent and Trademark Office.
IT Infrastructure Library is a Registered Trade Mark of the Office of Government Commerce.
Microsoft, MS-WORD, and Windows are registered trademarks of Microsoft Corporation.
Trusted Pipe is registered with the U.S.Patent and Trademark Office by Don O’Neill.
The excerpts from:
1. “Comments on Software Quality” by W. S. Humphrey;
2. “The Team Software ProcessSM (TSPSM)” by W. Humphrey;
3. “Mapping TSPSM to CMMI®” by J. McHale and D. S. Wall;
4. “SCAMPISM Upgrade Team, Standard CMMI® Appraisal Method for Process
Improvement
(SCAMPISM) A, Version 1.2: Method Definition Document,” HandbookCMU/SEI-2006-HB-002;
5. “Applications of the Indicator Template for Measurement and Analysis,” Technical Note CMU/SEI2004-TN-024;
6. “CMMI® for Development (CMMI-DEV), Version 1.2,” Technical Report CMU/SEI-2006-TR- 008,
Copyright 2006 Carnegie Mellon University;
7. “The Measurement and Analysis Process Area in CMMI®,” Copyright 2001 Carnegie Mellon University;
8. “Relationships Between CMMI® and Six Sigma,”...