Maquinas

Advanced Project Portfolio Management and the PMO: Multiplying ROI at Warp Speed

Gerald I. Kendall, PMP, B.Comm. & Steven C. Rollins, PMP, MBA

Copyright ©2003 by International Institute for Learning, Inc. and J. Ross Publishing, Inc. ISBN 1-932159-02-9 Printed and bound in the U.S.A. Printed on acid-free paper. 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication DataKendall, Gerald I. Advanced project portfolio management and the PMO : multiplying ROI at warp speed / Gerald I. Kendall & Steven C. Rollins. p. cm. ISBN 1-932159-02-9 1. Project management. 2. Strategic planning. I. Rollins, Steven C., 1950- II. Title. HD69.P75 K458 2003 658.4'04--dc21 2002156311

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TABLE OF CONTENTS
Part I: Setting the Stage for a Successful PMO Implementation Chapter 1 Introduction — Building a PMO That Executives Embrace .............................................................................. 3 Chapter 2 The Right People,the Right Tools, the Right Data, the Wrong Result — Why PMO Implementations Fail ......... 23 Chapter 3 What Is a PMO and What Should a High-Value PMO Do? .......................................................................... 39 Chapter 4 Moving Project Management from the Cost Model to the Throughput Model .................................................. 55 Part II: Strategic Planning —Choosing the Right Project Mix Chapter 5 Strategic Planning — The Number One Reason for Project Manager Stress ..................................................... 69 Chapter 6 Applying Deming, Goldratt, and Six Sigma to Systems Thinking ............................................................. 79 Chapter 7 The Eight Major Subsystems That Strategic Planning and Project Management Must Address........................... 93 Chapter 8 The 4 × 4 Approach to Strategic Planning ...................... 117 Chapter 9 The Right Marketing Projects ......................................... 135 Chapter 10 Securing the Future — The 10-Year Advantage Via Theory of Constraints ..................................................... 145 Part III: The PMO in Detail Chapter 11 The Governance Board andPrioritization Management ................................................................... 155 Chapter 12 Linking Project Progress to Strategic Objectives — The Executive Radar Screen ........................................... 175 Chapter 13 Delivery Management and Acceleration ........................ 191 Chapter 14 Project Portfolio Management ........................................ 207 Chapter15 Resource Portfolio Management .................................... 241 Chapter 16 Asset Portfolio Management .......................................... 253 Chapter 17 Managing the Multi-Project Environment — The Critical Chain Approach .......................................... 259 Chapter 18 Reducing Negative Human Behavior ............................. 273 Chapter 19 PMO Organization Models...