Objeticos Comptia A+

CompTIA A+ Certification Exam Objectives Exam Number: 220-802
Introduction
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is the CompTIA A+ 220-801 Certification Exam. The CompTIA A+ 220-802 Certification Exam is the second exam required in order for CompTIA A+ certification candidates to complete their certification. The CompTIA A+ 220-802examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking andsecurity/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment. CompTIA A+ is ISO 17024 Accredited (Personnel Certification Accreditation) and, as such, undergoes regular reviews andupdates to the exam objectives. The following CompTIA A+ 220-802 certification exam objectives result from subject matter expert workshops and industry-wide survey results regarding the skills and knowledge required of an entry-level IT professional. The percentages in this document represent the relative importance of the subject areas (domains) in the associated body of knowledge, and togetherestablish the foundation of an entry-level IT professional. This examination blueprint includes domain weighting, test objectives, and example content. Example topics and concepts are included to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination. Candidates are encouraged to use this document to guide their studies. The tablebelow lists the domains measured by this examination and the extent to which they are represented. The CompTIA A+ 220-802 certification exam is based on these objectives.

Domain Operating Systems Security Mobile Devices Troubleshooting Total

Percentage of Examination 33% 22% 9% 36% 100%

**Note: The lists of examples provided in bulleted format below each objective are not exhaustive lists.Other examples of technologies, processes or tasks pertaining to each objective may also be included on the exam although not listed or covered in this objectives document.

CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our exams are current and the security of the questions is protected. When necessary, we will publish updated exams based onexisting exam objectives. Please know that all related exam preparation materials will still be valid. CompTIA A+ 220-802 Objectives
Copyright © 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-802 Objectives are subject to change without notice.

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1.0 Operating Systems
1.1 Compare and contrast the features and requirements of variousMicrosoft Operating Systems.  Windows XP Home, Windows XP Professional, Windows XP Media Center, Windows XP 64-bit Professional  Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise  Windows 7 Starter, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 7 Enterprise  Features: o 32-bit vs. 64-bit oAero, gadgets, user account control, bit-locker, shadow copy, system restore, ready boost, sidebar, compatibility mode, XP mode, easy transfer, administrative tools, defender, Windows firewall, security center, event viewer, file structure and paths, category view vs. classic view  Upgrade paths – differences between in place upgrades, compatibility tools, Windows upgrade OS advisor 1.2 Given a...