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Customs-Trade Partnership Against Terrorism

Cost/Benefit Survey
Report of Results 2007
Prepared by:
Abdoulaye Diop, Ph.D. Senior Research Analyst David Hartman, Ph.D. Principal Investigator With the assistance of: Deborah Rexrode, M.A. Project Coordinator

Prepared for:

U.S. Customs and Border Protection
August 2007

WELDON COOPER CENTER FOR PUBLIC SERVICE University of VirginiaUniversity of Virginia

C-TPAT PARTNERS COST BENEFIT SURVEY

Table of Contents
List of Figures ......................................................................................................................................... iii List of Tables.............................................................................................................................................v IAcknowledgement ......................................................................................................................................1 II Executive Summary...................................................................................................................................3 III Introduction..............................................................................................................................................7 About the Report .......................................................................................................................................7 Survey Overview .......................................................................................................................................7 IV Survey Development................................................................................................................................9 SME Workshop .........................................................................................................................................9 Semi-structuredInterviews........................................................................................................................9 Overview ...............................................................................................................................................9 Findings .................................................................................................................................................9 Questionnaire Development....................................................................................................................10 Pilot Study ...............................................................................................................................................11 Sample Selection for the Pilot Study...................................................................................................11 Pilot Study Process..............................................................................................................................11 Initial Frequencies ...............................................................................................................................12 Response Rate.....................................................................................................................................12 Debriefing Interview Summary ...........................................................................................................12 Recommendations ...............................................................................................................................12 V Survey Results.........................................................................................................................................13 Internet Survey ........................................................................................................................................13 Overview of Surveyed Companies ..........................................................................................................14 Overview of Employees who completed...
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