Introduccion a la organización

PGADE

Organizational Behavior and Organizations

Introduction to Organizational Behavior

Organizational behavior  The study of what people think, feel, and do in and around organizationsOrganizations Organizations  Groups of people who work interdependently toward some purpose

PGA

Why Study OB?
Satisfy the need to understand and predict Helps us to test personal theoriesInfluence behavior – get things done OB improves an organization’s financial organization s health OB is for everyone

Old Perspective of Organizational Effectiveness
Goal oriented: Effective firmsachieve their stated objectives No longer accepted as indicator of org effectiveness  Could set easy goals  Some goals too abstract to evaluate  Company might achieve wrong goals

PGA

PGAFour Perspectives of Organizational Effectiveness
Open Systems Perspective Organizational Learning Perspective High-Performance WP Perspective Stakeholder Perspective

Open Systems PerspectiveOrganizations are complex systems that “live” within (and depend upon) the external environment Effective organizations  Maintain a close “fit” with changing conditions  Transform inputs to outputsefficiently and flexibly Open systems perspective lays the foundation for the other three perspectives or organizational effectiveness

PGA

PGA

D.R. Universidad Virtual del Tecnológico deMonterrey, 2010

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Organizational Learning Perspective
An organization’s capacity to acquire, share, use, and store valuable knowledge Need to consider both stock and flow of g knowledge  Stock:intellectual capital  Flow: org learning processes of acquisition, sharing, and use

Organizational Memory
The storage and preservation of intellectual capital Retain intellectual capital by: Keeping knowledgeable employees  Transferring knowledge to others  Transferring human capital to structural capital Successful companies also unlearn

PGA

PGA

High Performance Work...