El Lado Oscuro Del Presidente Mora

Third Edition

APICS Research:

Providing Roadmaps to Success
APICS research initiatives such as the Operations Management Employment Outlook, APICS Supply Chain Manager Competency Model, and more, provide insights into the current business environment, look ahead into projected patterns, and provide a framework for professional disciplines.

Supply chain managers are crucial to theglobal economy. They represent a unique discipline responsible for supporting the global network of delivering products and services across the entire supply chain, from raw materials to end customers. The structure of the APICS Supply Chain Manager Competency Model follows guidelines set by the Employment and Training Administration of the United States Department of Labor. The model seeks toprovide insights into the capabilities, knowledge, and skills supply chain managers must apply to successfully perform their work. In many cases, the competencies outlined in this model are adapted from the APICS Operations Management Body of Knowledge (OMBOK) Framework.

The APICS Materials Manager Competency Model was developed to allow materials management professionals to rank their skillsagainst other professionals and identify areas for improvement, as well as to assist hiring managers as they evaluate and compare candidates. Free to all members and nonmembers, the APICS Materials Manager Competency Model is a guide for individuals considering careers in materials management, professionals seeking advancement, and human resource managers hiring in this field.

Learn more aboutAPICS research initiatives, participate in the APICS Operations Management Employment Outlook survey, or take part in ongoing APICS research at apics.org/research.

APICS Operations Management Body of Knowledge Framework

Third Edition

APICS Operations Management Body of Knowledge Framework
Publication History First Edition: 2008 Second Edition: 2009 Third Edition: 2011

Stock No.01107-2011
Copyright 2011 by APICS The Association for Operations Management

International Standard Book Number: 1-55822-200-6

All rights reserved. No part of this publication covered by the copyright herein may be reproduced or copied in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems—without writtenpermission of the publisher.

APICS The Association for Operations Management 8430 West Bryn Mawr Avenue, Suite 1000 Chicago, IL 60631 USA +1-800-444-2742 or +1-773-867-1777 apics.org

Table of Contents
Preface and Acknowledgments Chapter 1 Introduction ...................................................................................................................................... 1 1.11.2 1.4 Chapter 2 Strategy .................................................................................................................................... 7 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Chapter 3 Supply Chain .........................................................................................................................24 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 Chapter 4Processes ............................................................................................................................... 37 4.1 4.2 4.3 4.4 Chapter 5 Planning and Control ............................................................................................................ 47 5.1 5.2 5.3 5.4 5.5 Enterprise resources planning (ERP)................................................................48 Inventory ............................................................................................................48 Master planning .................................................................................................50 Demand management and forecasting ..............................................................50 Sales and operations planning (S&OP)...