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  • Publicado : 9 de marzo de 2012
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What Is Customer Service?

Without customers you wouldn't have a business. Customers are the lifeblood to any business and because of that we need to provide them with service that will createloyalty and repeat business. That's the secret to success.
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10 Commandments to Customer Service
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Why Consumers Buy What They BuyUnderstand the New Facebook Changes to Brand Pages
Sunday March 4, 2012
Just when you thought you had a handle on using Facebook for your business they introduce a change. Last week they introduced thetimeline feature for brand pages. The good news is you have some time. You can change your brand page to the new format when you are ready, it just has to be done by March 31, 2012

Many businessesdon't understand how this affects them, so I'm here to share with you an overview of the changes that will affect your brand page.

It is clear in reviewing the changes that Facebook has implementedthey are stressing the importance of engagement with your page followers. You have to remember that just like your business, Facebook has an obligation to their users as well. The obligation Facebookhas is to provide users with information that is relevant and interesting. To the users of Facebook this information centers around who they are connected to - friends, family and associates.

Ithink once you have time to overview the changes of the brand pages you may actually appreciate a few of them. However, you may also miss a few options that are being taken away. Learn more and taketime to understand the new Facebook changes to brand pages and how it impacts your businesses.

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