Plan de marketing coca cola
2009-2010
Integrated Marketing g g Communications. Introduction
David Ruiz de Olano (2010) druiz@dbs.deusto.es
Today´s Objectives
1. 2. 2 3. 4. Introduce myself Talk b T lk about evaluation, yes there is a grade! l i h i d ! Introduces yourselves Start the course
1-1
David Ruiz de Olano
1
Integrated Marketing Communications (IMC)2009-2010
Exercise
• You have to present yourself to the class • You have 5 minutes to think about it • Start thinking now, sequence will be random
1-2
Today´s objectives
1. 2. 3. 4. Recognize the critical role communication plays in i marketing programs k ti Review the nature of the communication process Apply a communication model to marketing issues Discover the nature of atotally integrated advertising and marketing communications approach h Expand the concept of integrated marketing communications to the global level
5.
1-3
David Ruiz de Olano
2
Integrated Marketing Communications (IMC)
2009-2010
Chapter Outline
1. 2. 2 3. 4. Introduction. Today’s marketplace Communication theory. Communication process C i ti th C i ti Marketing communicationstheories Integrated marketing communications
a. b. c. d. d e. The marketing plan Marketing actions Promotion mix IMC components Key issues in an IMC system
5. 6.
Trends impacting IMC Global IMC
1-4
Chapter Outline
1. 2. 2 3. 4. Introduction. Today’s marketplace Communication theory. Communication process C i ti th C i ti Marketing communications theories Integrated marketingcommunications
a. b. c. d. d e. The marketing plan Marketing actions Promotion mix IMC components Key issues in an IMC system
5. 6.
Trends impacting IMC Global IMC
1-5
David Ruiz de Olano
3
Integrated Marketing Communications (IMC)
2009-2010
1. Introduction. Today’s marketplace
• Global marketplace • Too many competitors battling for customers in a rapidly changing environment •Wide variety of media and ways of reaching consumers Cluttered market conditions Clear communications needed • Two major marketing communication trends: Accountability Change in tasks and roles (Account executives, Brand managers, Creatives…) Development of alternative media + CRISIS!
1-6
1. Introduction. Today’s marketplace
Spanish Advertising Market (2008)
TOTAL ≈ 15.000 EUR mln (‐11% YoYvs 2007)
Source: Asociación Española de Agencias de Publicidad - AEAP
1-7
David Ruiz de Olano
4
Integrated Marketing Communications (IMC)
2009-2010
1. Introduction. Today’s marketplace
Spanish Advertising Market (2008)
TOTAL ≈ 15.000 EUR mln (‐11% YoY vs 2007)
Source: Asociación Española de Agencias de Publicidad - AEAP
1-8
1. Introduction. Today’s marketplaceCrisis?
TOTAL ≈ 15.000 EUR mln (‐11% YoY vs 2007)
Source: INFOADEX 2009, % SPANISH GDP
1-9
David Ruiz de Olano
5
Integrated Marketing Communications (IMC)
2009-2010
Chapter Outline
1. 2. 2 3. 4. Introduction. Today’s marketplace Communication theory. Communication process C i ti th C i ti Marketing communications theories Integrated marketing communications
a. b. c. d. d e.The marketing plan Marketing actions Promotion mix IMC components Key issues in an IMC system
5. 6.
Trends impacting IMC Global IMC
1 - 10
2. Communication theory. Communication Process
Noise
Sender (Source)
Message
Channel: Medium
Receiver: Consumer
Encoding
Transmission
Feedback
Decoding
Noise
Source: Schiffman & Kanuk (2007)
Noise
1 - 11
David Ruiz deOlano
6
Integrated Marketing Communications (IMC)
2009-2010
Example. Communication noise in television advertising
Source: Clow & Baack (2007)
1 - 12
Noise
• How many ads were you exposed to during the last 24 hours from the following media? Television l i i Radio Magazines Newspapers Billboards Internet Web sites • How many ads can you recall from each of the above...
Regístrate para leer el documento completo.