Recursos humanos

Luis Sanchez

FAIRLEIGH DICKINSON UNIVERSITY
PUERTA AL FUTURO PROGRAM
MIDTERM EXMINATION
HUMAN RESOURCE MANAGEMENT - MGMT 4243
Instructor: Francisco Parra
Due Date: June 6, 2010

This class in Human Resources Management at issues, processes, concepts, and applications relevant to the area of providing tools as well as how to determine what the managers thinks about the strategies to beimplemented in an effort to achieve better results in terms of the administration of the human resource at the public and private sectors. Each of you has come to this class with a different knowledge base and level of expectation. In addition to the text readings and materials discussed in class, each of you has undertaken a research project in an area of your choice, but related to thecoursework. The readings, class discussions, lectures, and your research have added to your basic knowledge of this topic. To demonstrate an increase in useable knowledge in the area of human motivation and behavior, everyone must respond to five questions out of the seven contained in the questionnaire. In your responses to the five questions please integrate the readings, ideas from the DiscussionBoard and weekly lecture notes whenever possible.

Respond to five of the following six questions.

1. What are the five basic functions of management? Explain some of specific activities found in each function. Is one function more important for human resource management? Management
Management is generic. Management principles are general rather than specific to a type of firm ororganization. However, management is universal only if the manager has become familiar with the specific situation in which it is applied. Production technology, customer characteristics and the culture of the industry are examples of specifics that managers need to learn to be effective in applying their generic management skills.
Definition
Management is creative problem solving. This creativeproblem solving is accomplished through four functions of management: planning, organizing, leading and controlling. The intended result is the use of an organization's resources in a way that accomplishes its mission and objectives
In Management Excel, this standard definition is modified to align more closely with our teaching objectives and to communicate more clearly the content of theorganizing function. Organizing is divided into organizing and staffing so that the importance of staffing in small businesses receives emphasis along side organizing. In the management literature, directing and leading are used interchangeably.
Planning is the ongoing process of developing the business' mission and objectives and determining how they will be accomplished. Planning includes both thebroadest view of the organization
Organizing is establishing the internal organizational structure of the organization. The focus is on division, coordination, and control of tasks and the flow of information within the organization. It is in this function that managers distribute authority to job holders.
Staffing is filling and keeping filled with qualified people all positions in the business.Recruiting, hiring, training, evaluating and compensating are the specific activities included in the function. In the family business, staffing includes all paid and unpaid positions held by family members including the owner operators.
Directing is influencing people's behavior through motivation, communication, group dynamics, leadership and discipline. The purpose of directing is to channelthe behavior of all personnel to accomplish the organization's mission and objectives while simultaneously helping them accomplish their own career objectives.
Controlling is a four-step process of establishing performance standards based on the firm's objectives, measuring and reporting actual performance, comparing the two, and taking corrective or preventive action as necessary.
Each of...