Santander

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The case of Banco Santander
OMG Meeting – May 20th 2008

01. Santander today


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Santander is one of the main financial institutions in the world… Key figures* (31.12.2007)
Over EUR 1.0 trillion under management Over 65 million customers 11,178 branches, the international bank with the largest branch network 131,819 employees The bank with more shareholders in the world: 2.3 millionAmong the 10 largest banks by capitalisation and 1st in Eurozone

Market capitalisation** (EUR Billion)
ICBC CHINA CON.BANK HSBC BANK OF CHINA BANK OF AMERICA JP MORGAN CHASE BANCO SANTANDER CITIGROUP ABN AMRO' BNP PARIBAS UNICREDITO WELLS FARGO & CO ROYAL BANK OF SCTL. ALLIANZ ING GROEP BBVA INTESA SANPAOLO GOLDMAN SACHS UBS 88.9 79.5 71.6 63.9 63.4 61.9 58.6 58.2 57.7 57.2 55.2 46.8 43.9 107.8105.2 101.6 141.3 133.7 186.2

(*) Data excluding ABN. With ABN, more than 78 mill. customers and more than 13,000 branches (**) Capitalisation figures at the close of May 15th, 2008

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Contents

01. The History of Santander 02. Santander’s Model 03. Vision and Strategy

01. The History of Santander
LOCAL REGIONAL NATIONAL VISION OF THE FUTURE

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1857

Foundation of theSantander bank Issues its own money

1920

From a local bank to a regional bank Buys the Mercantil Bank

1946

1950

Expansion in Spain First branches in Latin America

1988

Alliance with Royal Bank of Scotland

01. The History of Santander
TOP OF DOMESTIC MARKET LATAM EXPANSION INTERNATIONAL CONSOLIDATION

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1989

Launch of the "Supercuenta" (Super account)

1994Acquisition of Banesto Wave of expansion in Latin America

1999

Merger with the Central Hispano Bank Acquisitions in Portugal, Brazil, Chile, Mexico Santander Consumer Finance

2004 2007

Acquisition of Abbey Acquisition of ABN Amro

01. The History of Santander In a short time, we have taken a gigantic leap …
From a domestic retail bank… … to a global financial group

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1985
Number ofcustomers Attributable profit Market capitalisation 750,000 EUR 133 mill. EUR 2,455 mill.

2007
65 million EUR 9,060 mill. EUR 92,501 mill.

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Contents

01. The History of Santander 02. Santander’s Model 03. Vision and Strategy

02. Our Businesses
International profile Europe. Santander has presence in:
Poland Czech Republic Austria Hungary Finland Norway Sweden Russia LatinAmerica. Santander also conducts businesses in: Brazil Mexico Chile Argentina Venezuela Puerto Rico Colombia Uruguay Spain UK Portugal Italy Germany France Netherlands

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USA. Through Drive Financial In the past twenty years we went from having 75% of total profit in Spain to a 45%

Santander’s Model 6
… and single brand

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Critical mass in our core markets ...

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... activemanagement of business portfolio ...

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... diversification with focus on retail banking…

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... balance sheet strength…

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... continuous efficiency improvement …

01. Large market share: critical mass in our core markets …


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Key market data Dec. 2007 (or latest available)

Ranking1 1st 6th -4th5 5th 3rd 3rd 1st

Share1 17% 9% n/a 10% 5% 12% 16% 21%

Branches 4,917 704 285763 2,104 >4,000 1,088 494

Customers (mill.) 10.8 16.4 9.9 1.9 8.3 >21 8.5 2.8

Spain2 UK3 Santander Consumer4 Portugal2 Brazil6 (with Banco Real) Mexico Chile

Focus on Europe and Latin America: potential market of 800 million people
(1) Loans + deposits (balance sheet funds) + mutual funds (2) Santander Consumer not included (in Spain: 3.6 million customers and 93 branches; Portugal: 0.2million customers and 3 branches) (3) Abbey figures only. Ranking by assets and mortgages market share (third in residential mortgages) (4) Presence in 14 countries. Loyalty cards not included under customers (5) Third largest private bank in Portugal and first by profit of the business in Portugal (6) Excluding public-sector banks. Including Banco Real: 3º in ranking; 12% market share; >4.000...
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