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GLOBAL RESPONSIBILITY REPORT 2009

STARBUCKS™ SHARED PLANET™

Year in Review: Fiscal 2009
Starbucks has a long history of doing business in ways that are socially, environmentally, and economically responsible. Our commitment to doing the right thing has always been central to how we operate as a company. It’s deeply valued by our partners (employees) and customers alike, and we believe italso makes great business sense. It hasn’t always been easy; however, we’ve learned from our mistakes and persevered as a pioneer of innovation across the industry.
As we’ve grown in size, so has our ability to drive positive change in communities around the world. In 2008 we set bold new goals in the areas where we can have the greatest impact: ethical sourcing, environmental stewardship, andcommunity involvement. Together, we call these priorities Starbucks™ Shared Planet™. By openly reporting on our performance, we aim to inform, inspire, and engage our partners, customers, and other stakeholders. In addition, this exercise gives us the opportunity to measure our progress and refine our strategy for the future. In 2009 we took significant steps toward achieving our goals and alsoencountered challenges. Most notably, extraordinary global economic conditions forced us to make some difficult business decisions. While we adopted considerable cost-saving initiatives and invested in the customer experience to support long-term, profitable growth, we remained committed to responsible business practices. Last year we looked beyond the boundaries of our own business structure andcollaborated with external experts and organizations to find creative solutions for complex problems. This dialogue helped us gain a better understanding of the barriers we’re facing and aided the development of new action plans that we’ve already begun to implement.

We’re pleased to share our 2009 progress with you, and we hope you’ll find this year’s streamlined report easy to navigate. For asnapshot of year-over-year performance1 against our Starbucks™ Shared Planet™ goals, we invite you to explore this section further. Regular updates on our broader responsible business practices are available at starbucks.com/responsibility.

As proud as we are of our accomplishments, we recognize we have a long way to go, and we welcome your input and ideas.

1 Report is based on fiscal year(October through September) performance unless otherwise indicated.

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GLOBAL RESPONSIBILITY REPORT 2009

STARBUCKS™ SHARED PLANET™

Message from Vivek Varma
Senior Vice President, Public Affairs

Since we first opened our doors nearly 40 years ago, Starbucks has set out to be an enduring company. In recent years, faced with unprecedented economic challenges, we have taken a hard look atour business. We have reminded ourselves who we are and what we stand for. And we have transformed our company – reinvigorating our business and returning it to the path of profitable, long-term growth. At the center of this transformation is an effort to reignite the emotional connection we have with our partners and customers. It’s a bond that is not only based on our coffee, but on somethingbigger. It’s based on trust. Trust that even though we may not be perfect, we are always striving to do the right thing. Trust that we will work to bring humanity to every aspect of our business. Trust that even though there is much more work to do, we will be authentic and transparent with both our successes and challenges. We work to earn this trust from our customers and partners by doing businessresponsibly. We call this Starbucks ™ Shared Planet™, our commitment to sourcing our products ethically, improving our communities, and reducing our environmental impact. In this year’s Global Responsibility Report, we openly share with you our goals and progress in these areas. Some may question whether a company can truly do well and do good. We know from experience that it’s not only...