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LiveUpdate™ Administrator's Guide

LiveUpdate™ Administrator’s Guide
The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 2.6a

Copyright Notice
Copyright 2005 Symantec Corporation. All Rights Reserved. Any technical documentation that is made available by Symantec Corporation isthe copyrighted work of Symantec Corporation and is owned by Symantec Corporation. NO WARRANTY. The technical documentation is being delivered to you AS-IS, and Symantec Corporation makes no warranty as to its accuracy or use. Any use of the technical documentation or the information contained therein is at the risk of the user. Documentation may include technical or other inaccuracies ortypographical errors. Symantec reserves the right to make changes without prior notice. No part of this publication may be copied without the express written permission of Symantec Corporation, 20330 Stevens Creek Blvd., Cupertino, CA 95014.

Symantec, the Symantec logo, and Norton AntiVirus are U.S. registered trademarks of Symantec Corporation. LiveUpdate, LiveUpdate AdministrationUtility, Symantec AntiVirus, and Symantec Security Response are trademarks of Symantec Corporation. This product includes software developed by the Apache Software Foundation . Tomcat, Xerces, and Apache XML-RPC are trademarks of The Apache Software Foundation. Copyright © 1999, 2000 The Apache Software Foundation. All rights reserved. Hypersonic SQL is a trademark of HSQL Development Group. Copyright ©2001-2002, The HSQL Development Group. All rights reserved. This product includes software developed by Ultimate Technology, Inc. ( Ultimate Technology, Inc. Open Source License, Version 1.1. Copyright © 1999-2003 Ultimate Technology, Inc. All rights reserved. Other brands and product names mentioned in this manual may be trademarks or registered trademarks of theirrespective companies and are hereby acknowledged.

Technical support
As part of Symantec Security Response, the Symantec global Technical Support group maintains support centers throughout the world. The Technical Support group’s primary role is to respond to specific questions on product feature/function, installation, and configuration, as well as to author content for our Web-accessibleKnowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering as well as Symantec Security Response to provide Alerting Services and Virus Definition Updates for virus outbreaks and security alerts Symantec technical supportofferings include the following:

A range of support options that give you the flexibility to select the right amount of service for any size organization Telephone and Web support components that provide rapid response and up-to-the-minute information Upgrade insurance that delivers automatic software upgrade protection Content Updates for virus definitions and security signatures that ensure thehighest level of protection Global support from Symantec Security Response experts, which is available 24 hours a day, 7 days a week worldwide in a variety of languages Advanced features, such as the Symantec Alerting Service and Technical Account Manager role, offer enhanced response and proactive security support

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Licensing and registration
If the product that you areimplementing requires registration and/or a license key, the fastest and easiest way to register your service is to access the Symantec licensing and registration site at Alternatively, you may go to, select the product that you wish to register, and from the Product Home Page, select the Licensing and Registration link....
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