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Indian Standard MEASUREMENT MANAGEMENT SYSTEMS — REQUIREMENTS FOR MEASUREMENT PROCESSES AND MEASURING EQUIPMENT ( First Revision)

ICS 03.120.10;

17.020

@ 61S 2003

BUREAU
MANAK

OF
9 NEW

INDIAN
BAHADUR DELHI

STANDARDS
SHAH ZAFAR MARG 110002 Price Group 8

BHAVAN,

December

2003 Quality Management

Sectional

Committee,

MSD 2

NATIONAL FOREWORD This Indian Standard (First Revision) which is identical with ISO 10012:2003 ‘Measurement management systems — Requirements for measurement processes and measuring equipment’ issued by the International Organization for Standardization ( ISO ) was adopted by the Bureau of Indian Standards on the recommendations of the QualityManagement Sectional Committee ( MSD 2 ) and approval of the Management and Systems Division Council. ISO 10012 was prepared by Technical Committee lSO/TC 176 ‘Quality management and quality assurance’, Subcommittee SC 3 ‘Supporting technologies’. This is the first technical revision of 1S/1S0 10012-1 :1992 and ISO 10012-2:1997. In this revision, 1s0 10012 : 2003 has been adopted so as to makeIndian Standard identical with the International Standard. Therefore, this standard cancels and replaces 1S/1S0 10012-1 :1992 and 1s0 10012-2:1997. The text of the ISO Standard has been approved as suitable for publication as an Indian Standard without deviations. Certain conventions are, however, not identical to those used in Indian Standards. Attention is particularly drawn to the following:Wherever the words ‘International as ‘Indian Standard’. Standard’ appear referring to this standard, they should be read

In this adopted standard, normative reference appears to the following International Standard, for which Indian Standard also exists. The Indian Standard, which is to be substituted in its place, is listed below along with its degree of equivalence for the edition indicated:International 1s0 9000:2000 Standard Corresponding Indian Standard Degree of Equivalence Identical

1s/1s0 9000 : 2000 Quality management systems — Fundamentals and vocabulary

In this adopted standard, normative reference has also been made to VIM :1993 ‘International vocabulary of basic and general terms used in metrology’ for which no Indian Standard exists. The concerned Sectional Committee hasreviewed the provisions of this International Standard and has decided that it is acceptable as such for use in conjunction with this standard.

1S/1S0

10012:2003

Introduction
An effective measurement management system ensures that measuring equipment and measurement processes are fit for their intended use and is important in achieving product quality objectives and managing the risk ofincorrect measurement results. The objective of a measurement management system is to manage the risk that measuring equipment and measurement processes could produce incorrect results affecting the quality of an organization’s product. The methods used for the measurement management system range from basic equipment verification to the application of statistical techniques in the measurementprocess control. In this International Standard, the term “measurement (e.g. in design, test, production, inspection). References to this International Standard can be made — — — — by a customer when specifying products required, by a supplier when specifying products offered, by legislative or regulatory bodies, and in assessment and audit of measurement management systems. process” applies tophysical measurement activities

One of the stated management principles in ISO 9000 addresses the . process-oriented approach. Measurement processes should be considered as specific processes aiming to support the quality of the products produced by the organization. Application of the measurement management system model applicable to this International Standard is shown in Figure 1.

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