Pasos Atención a Clientes

FRASES IMPORTANTES EN ATENCIÓN A CLIENTES
“Para entender al hombre, primero deberás caminar una milla en sus mocasines” – Proverbio Indio
“Todo inicia con el cliente” – Luis XIV
“Todos los días decimos: ¿cómo podremos mantener a éste cliente feliz? ¿Cómo nos podemos adelantar y innovar a través de hacer esto? …Porqué si no lo hacemos, alguien más lo hará” –Bill Gates
“Un zapato sinsex-appeal es como un árbol sin hojas. El servicio sin emoción es como un zapato sin sex-appeal” – Anónimo
“Los sentimientos juegan un rol crítico en la manera de influir a los clientes” – David Freemantle

"There is a spiritual aspect to our lives - when we give we receive - when a business does something good for somebody, that somebody feels good about them!”Ben Cohen , Ben & Jerry's : 
"Thereis a spiritual aspect to our lives - when we give we receive - when a business does something good for somebody, that somebody feels good about them!”Ben Cohen , Ben & Jerry's

"Your most unhappy customers are your greatest source of learning." Bill Gates : 
"Your most unhappy customers are your greatest source of learning." Bill Gates

"The great gift of human beings is that we have thepower of empathy.”Anon : 
"The great gift of human beings is that we have the power of empathy.”Anon

"Be everywhere, do everything, and never fail to astonish the customer.”Anon : 
"Be everywhere, do everything, and never fail to astonish the customer.”Anon

"A cat has absolute emotional honesty: human beings, for one reason or another, may hide their feelings, but a cat does not.”ErnestHemingway : 
"A cat has absolute emotional honesty: human beings, for one reason or another, may hide their feelings, but a cat does not.”Ernest Hemingway

"I am always doing that which I can not do, in order that I may learn how to do it." Pablo Picasso : 
"I am always doing that which I can not do, in order that I may learn how to do it." Pablo Picasso

"A little experience often upsetsa lot of theory." S Parkes Cadman : 
"A little experience often upsets a lot of theory." S Parkes Cadman

"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”Leo F. Buscaglia : 
"Too often we underestimate the power of a touch, a smile, a kind word,a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”Leo F. Buscaglia

"If the shoe fits your are not allowing for growth”Robert N. Coons : 
"If the shoe fits your are not allowing for growth”Robert N. Coons

"You are a product of your environment. So choose the environment that will best develop you toward yourobjective. Analyze your life in terms of its environment. Are the things around you helping you toward success - or are they holding you back?”Clement Stone : 
"You are a product of your environment. So choose the environment that will best develop you toward your objective. Analyze your life in terms of its environment. Are the things around you helping you toward success - or are they holding youback?”Clement Stone

"What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis." W. Edwards Deming : 
"What we need to do is learn to work in the system, by which I mean that everybody,every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis." W. Edwards Deming

”Focus on the journey, not the destination. Joy is found not in finishing an activity but in doing it.”Greg Anderson, author : 
”Focus on the journey, not the destination. Joy is found...