Predicciones 2011 de gartner

Gartner’s Top Predictions for IT Organizations and Users, 2011 and Beyond: IT’s Growing Transparency

Summary Report

®

Gartner Top End-User Predicts 2011—Analysis

2

Top End-User Predictions for 2011
By 2015, a G20 nation’s critical infrastructure will be disrupted and damaged by online sabotage. By 2015, new revenue generated each year by IT will determine the annual compensationof most new Global 2000 CIOs. By 2015, information-smart businesses will increase recognized IT spending per head by 60%. By 2015, tools and automation will eliminate 25% of labor hours associated with IT services. By 2015, most external assessments of enterprise value and viability will include explicit analysis of IT assets and capabilities. By 2015, 80% of enterprises using external cloudservices will demand independent certification that providers can restore operations and data. By 2015, 20% of non-IT Global 500 companies will be cloud service providers. By 2015, companies will generate 50% of Web sales via their social presence and mobile applications. By 2014, 90% of organizations will support corporate applications on personal devices. By 2013, 80% of businesses will support aworkforce using tablets. By 2015, 10% of your online “friends” will be nonhuman.

gartner.com/predicts2011
© 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. ITxpo is a trademark of Gartner, Inc. or its affiliates. For more information, e-mail info@gartner.com or visit gartner.com.
®

Gartner Top End-UserPredicts 2011—Analysis

3

This is a summary review of Gartner top IT organizations and users predictions from the Gartner Predicts 2011 Special Report. As organizations build plans for the years ahead, IT is challenged by tight scrutiny regarding cost, growth opportunities and risk. All parties expect greater transparency, and meeting this demand requires IT to become more tightly coupled togovernance and business control.

Our 2011 predictions focus on how the shifting role of IT will affect economies, governments, businesses and individuals.
Topics are selected from across our research areas, and focus on changes in the roles that technologies and IT organizations play; in the lives of workers, the performance of businesses and in society. The full report highlights an increasinglyvisible link between technology decisions and outcomes, both economic and societal. The results, risks and opportunities that arise from IT investment decisions are becoming evermore demonstrable and transparent.

This report is a summary of a more-comprehensive research document available only to Gartner’s clients.
The full report includes: • The Top 11 end user-specific predictions • Keyfindings that led our analysts to develop their predictions • The full range of market predictions • Actionable recommendations for industry IT leaders • Related research to help you tackle your key initiatives in 2011

To learn how to gain access to this and other research that can help you achieve your goals, contact your account executive or e-mail thoughtleadership@gartner.com. Join us onDecmber 15 for an exclusive webinar, Top Technology Predictions for 2011 and Beyond. A replay will also be available after the webinar.

gartner.com/predicts2011
© 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. ITxpo is a trademark of Gartner, Inc. or its affiliates. For more information, e-mail info@gartner.comor visit gartner.com.
®

Gartner Top End-User Predicts 2011—Analysis

4

Analysis
By 2015, a G20 nation’s critical infrastructure will be disrupted and damaged by online sabotage.
Market Implications: • Depending on the target, one can expect various responses. Governments will pass legislation and launch security-related initiatives, as the U.S. did after Sept. 11. This will boost...