“Powerful… Highest rated speaker in conference history... Inspiring… Changed my view of work and life… Humorous… Funny and motivational… Really made a difference.”
Over 2,200 audiences — in every state and a dozen countries — have sought Mark Sanborn’s expertise. Why? Because he educates, informs and entertains so wellwhile at the same time tailoring the message to his audience with such skill that they often think he must be one of them.
Every customer is different, so why should every speech be the same?
Mark Sanborn, CSP, CPAE, is known for his high-level of tailoring his speaking engagements to meet the individual needs of his clients. His ability to inspire real results, combined with his energy,enthusiasm and unsurpassed expertise will leave your audience with a positive and lasting impact. Mark designs each speaking engagement to meet your objectives and to reinforce the objectives of the entire meeting. He has the ability to integrate his message into the rest of the meeting or conference. This means your audience members benefit from the synergy of all the presentations they hear, andreinforces the hard work you’ve done to plan an effective event.
Most Requested Presentation Themes: High-Impact Leadership, Extraordinary Customer Service, Stellar Sales, and Enhancing Teamwork How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
“...overwhelmed that you hit every single key message about McDonald’s that I gave you. You definitely exceeded ourexpectations.” – McDonald’s Corporation “...Our audience loved you.” – Witter Publishing Corp. “...Your keynote was right on point.” – Blue Shield of California
The Fred Factor:
You Don’t Need a Title to be a Leader: The Encore Effect: (Your Title Here)
“...appropriate and powerful message
How Anyone, Anywhere, Can Make a Positive Difference How to Give a Remarkable Performance in Anything You DoBased on your objectives, Mark can tailor an existing program around your meeting theme.
you delivered to our sales force.” – Toyota Financial Services
“...Mark’s tailoring made his entire talk a real “home run” for our event.” – FedEx Just a few raving fans:
• • • • • • Exxon Harley-Davidson Hewlett Packard Morton’s of Chicago New York Life Time Warner Cable• • • • • • Costco AT&T Federal Express IBM Pepsi Marriott
For Details on how Mark Sanborn can uniquely tailor his presentation to your specific needs and situation, contact Sanborn & Associates Inc. at 303-683-0714 or visit www.MarkSanborn.com
PRESENTATION THEME ONE
The Fred Factor:
How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Everyone makes adifference — the only question at the end of the day is “What kind of difference did you make?” Based on Mark’s internationally bestselling book on customer service, The Fred Factor, this highly motivational presentation shows you how to reinvent your business and life through taking responsibility, building relationships and creating value for customers and colleagues. When you follow the FredFactor, you learn how to continually create value for others, and it doesn’t have to cost a penny because you can replace money with imagination. The objective is to outthink your competition rather than outspend them. You’ll also understand why you need to reinvent yourself regularly. This program is a powerful way to get everyone from frontline employees to upper management focused on theimportance of self-responsibility and creating value for those we work and live with. This presentation delivers to and beyond the workplace to show listeners how to enrich their personal lives as well.
No matter where we are in our career, no matter our position in the organization, no matter our current involvement, we can all transform our lives from the ordinary into the extraordinary by...